System Folders Tree

Updated on 24 Jun 2022
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Article Summary

Overview

The System folder contains various options for configuring, customizing, and managing the environment. This folder can only be viewed and accessed by Administrator accounts.

Accessing the System Folder

Login to the Studio as an Administrator.
In the left Sidebar, select System . Note the customizable System Page.

System Folder Actions

Action	Description
Manage Permissions	Manage access to features and functions
Update Security Folders	Updates the value of security_folder_id for all folders in the event there are issues with inherited permissions
Theme Editor	Change the styling of the Portal and Studio via .LESS files
Create Root Folder	Launches a dialog for quickly adding a Folder at the folder tree root level
Enter Maintenance Mode	Enables/disables Maintenance Mode
Get Full Text Search Status	View Full Text Search status
Reset System Styles [CSS]	Restores the environment to the original .LESS files, removing any custom CSS styling
Show License Information	Displays license type, expiration date, and issue date
Manage	Customizable options for current folder (Pin to Top Menu, Set Look and Feel, [User Portal Visibility] Hide / Show)

Top-Level System Folders

Folder Name	Folder Description
Administration	These are the activities of managing the Decisions instance and configurations
Applications	Manage projects available in the App Store or the Workflow Catalog
Designers	Manage the designer configurations that typically appear in the studio and/or designers
Integrations	Set up Integrations to external systems, tokens, and webhooks
Jobs and Events	Setup and maintain Message Queues, Scheduled Jobs, and Events
Security	Manage the directory to authenticate Decisions users
Settings	Update settings for DLLs or Decisions default settings
System Data	Allows user to manage the data available in Entities in the environment

Administration Folder

Folder		Description
Auditing		If Auditing is turned on for Entities, then this will be the folder users will be able to see a Report that will display changes for those Entities.
Cache		Configure and manage different Cache definitions for applications requiring better access to data
Containers		Allows a user to package the application's code, configurations, and dependencies into a single unit
Encryption		Used to store data in the database that is specifically set to be encrypted. Key rotation is used to periodically change the key securing the data. For more details or instructions, please contact Support.
Features		Install extensions or built-in modules to Decisions to enhance the platform capabilities. Populates with Folders for each module downloaded.
Importing		Contains Import Assignment and Imported Entities where a user can monitor information about imported entities.
Notifications		Allows users to configure notification behavior in the Decisions environment
Repository Action Flows		This folder houses Actions Flows built on a connected Repository. A use case may involve comparing instances before importing or exporting items from the Repository. Any Flows built with the Before/After Project Creation/Checkin Behaviors will save here by default.
Root Nodes		In this folder, users are able to add and edit Root Nodes like Knowledge Base and Service Catalog.
Servers		Allows users to monitor all servers that were used in the current instance of Decisions. Also allows users to create and configure Platform Servers
System Tools		This contains several different tools for server administration including Logging, Profiler, System Validation, and Flow Management
	Automated Testing	Creating and managing Automated Test Sessions.
	Event Viewer	A tool to monitor different System Events and Activity, as well as seeing the number of Active Users
	Event Viewer
	Flow Management	A tool to monitor and manage all workflow activities in the Portal
	Logging	View Server and Client Logs
	Maintenance Mode	Puts the environment in Maintenance Mode where non-admin logins are prevented. A red flag is set that no new thread jobs, scheduled jobs, or queued flows get started, all processing on all Rabbit/ASB/Kafka message queues stops, data is collected on active thread jobs, scheduled jobs, and Flows.
	Profiler	Ability to Start Profiler Session, record some activity in the portal, save the session, and load sessions.
	System Validation	Shows all system validation errors, offers the ability to run full system validation, and clear import issues.

Applications

Folder Name	Description
Workflow Catalog	Allows a user to provide easy access buttons for end users can kick off workflows for the Portal.

Designers

Folder Name	Description
Agents	This management tool allows communication with a client-server that is secured with a firewall
Alias	Manage Alias' that were created for Decisions' Entities
Assignments	A folder to manage Assignments.
Catalog	Location of elements, actions, steps, components that are live in the Decisions Studio
CSS	Allows a user to add, update, or delete Cascading Styling Sheets that may be utilized in the environment or on Designer Elements
Data Structure	Stores all data structures and data types that are used in Decisions.
Debugger	This Folder stores all utilities and helpers that are used in Decisions Debugger.
Declared Dependency	Stores any user-created declared dependencies on an element(s) in the environment.
Designer Repository	Utility to manage the Repository server.
Email Templates	Allows user to add, update, or delete email templates (styling) applied to email notifications.
Entity Extensions	Allows user to create and manage Entity, Folder Actions, and Configurations.
Images	Stores images found in the Decisions Image Library that may be added into Designer Elements such as a Form, Page, etc. Custom images may also be added via the nested Custom Images folder.
Lookup Lists and Constants	Allows user to set lookup values and global variables to be frequently utilized, declared and easily accessible to Designer users
Projects	A folder containing all of the Projects in the Decisions environment.
Report Distribution	The folder where users can create custom ways of Report Distribution using the Flow Engine.
Report Output	Contains the subfolders: Handlers and Templates
Repository	Utility to manage Projects in a Repository.
Restore Points	A folder that stores and manages Restore Points in Decisions
Toolbox Customization	Allows user to customize the Decisions environment to meet the needs of an organization
Unit Test Management	A folder containing all of the Unit Tests created and saved in the environment.

Integration

Option	Description
Database Queries	Stores any database queries that were saved to the environment.
Databases	Allows user to add additional databases
External Systems	Allows a user to configure connections to external systems such as SOAP, WCF, and REST.
OAuth	Allows user to configure tokens to the applications that require the OAuth authorization standard. Oauth is a token-based authentication that allows an end user's account information to be used by third-party services without exposing the user's password.
Webhooks	Allows users to set up and manage real-time calls to other applications. Webhooks, which are also called Web Callbacks or HTTP Push APis, are one way that apps can send automated messages or information to other apps.

Jobs and Events

Option	Description
Message Queues	A queue of messages to be sent between different applications
Work Queues	Decisions can put work into queues and Decisions servers can work on tasks within those queues
Scheduled Jobs	Allows users to create and manage processes that should run on a defined schedule.

Security

Option	Description
Accounts	Manage Account information about users including password rests, culture, impersonations, and landing pages
Groups	Manage groups that accounts can be members of to easily manage permissions throughout the Portal and task group members with tasks
Named Sessions	This is a token-like way to authenticate users and makes it possible to pass in a specific user account when invoking a flow or rule, via REST, without exposing the user account information
Relations	Used to store any information on related accounts in the environment, which is configured in the Account settings using the Edit action.
Security Questions	Security questions can be used as an extra level of security when a client contacts a user in order to verify their identity. A prompt can then ask for the answer to the question selected.

System Data

Option	Description
Assignment Priorities	Sets Priority Order for the Assignments or add new Priorities
Assignment Roles	Creates and edits specific Assignment Roles for different users and groups
Association Types	Edits and creates Association between different Decisions Entities
Business Metrics	Adds and configures business metrics to be captured in this folder. Business Metrics are quantifiable values that measure the success and efficiency of a given business process. Different process goals call for different metrics to measure their success.
Chat Messages	Stores chat messages entities
Contact Details	Creates and stores contact info. Also allows users to create new Contact Types and Contact-Type Priorities.
Document Type	Creates new Document Types can be created to use in Decisions here. Also, the MIME type can be editted of the existing Document types.
Help	Adds and edits Help Message Keys and Text to use as popup messages in the Decisions on different components of the User Interaction Design.
Languages	Adds and manages languages
Locations	Adds and edits different locations with different days and hours as well as holidays
Tags	Contains Tags that are stored, added, and edited for Entities in Decisions

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What's Next

Customizing System Page

Table of contents

Overview
Accessing the System Folder
System Folder Actions
Top-Level System Folders
Administration Folder
Applications
Designers
Integration
Jobs and Events
Security
System Data