Viewing and Configuring Server and Client Logs

Overview 

The Client Log Viewer lists Warnings and Errors originating from client-side processes. These Client Logs can be saved to use when troubleshooting performance issues. Logs can also be used to trace frequent Errors, allowing users to prioritize maintenance or provide information for users.

Client Logs can be viewed by navigating to the System > Administration > System Tools > Logging Folder.

Example

1. Navigate to System > Administration > System Tools > Logging. 
   The Logging Folder displays Server Logs by default. 
2. Right-click Logging.
   1. Navigate to either Server Log Levels > Enable/Disable or Server Log Categories > Enable/Disable. 
      Alternately if desired, all Server Log Categories may be enabled via the Enable All action under the Server Log Categories menu. 
      

      
      

3. The Actions menu offers several log-related actions.
   
   
4. If the Server Log Viewer and Client Log Viewer do not display data, it is necessary to enable logging. From the Actions menu, select either Client Log Categories or Server Log Categories, depending on which is of interest.
   
   
5. Either all categories can be enabled, or certain categories selected.
   
   
6. Each client log is listed by category. The log level, date, time, and the system message display. Sort the logs by mousing over the appropriate header and clicking the arrow that appears directly to the right of the header name. To save logs, click the Actions menu and select Save Client Log. Navigate to a location and click Save.
   
   
7. Sort the logs by mousing over the appropriate header and clicking the arrow that appears directly to the right of the header name.
   Server and Client Logs are sorted by Category. The LOG VIEWER displays the Logs' LEVEL, TIMESTEP (DateTime value representing Log time), and the System MESSAGE that displays. 

   

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   Server Log Categories

   Job Schedule Worker	Logging related to Scheduled Jobs.
   Flow Engine	Logging related to information on the Flow Engine.
   DecimalTypeConverter	Logging related to Decimal type converter flows.
   Service Layer	Logging related to the Service Layer of the ORM.
   DateTimeArrayEditorAttribute	Logging related to the DateTime display format.
   CssService	Logging related to CSS Documents
   Folder	Logging related to Folders within the studio. Includes actions and subfolders retrieved.
   TypeExtensions	Logging information for extensions method for System.Type
   Forms	Logging related to Form issues.
   Service Layer (OData)	Logging related to getting the related data from associated types.
   Reports	Logging related to information on reports that have been run
   ClientEvents	Logging related to events based on the session.
   Cluster	Logging related to information on servers in a cluster.
   DoubleConnectionStringConnection	Logging related to information on having a dual connection string setup
   Rule Engine	Logging related to information on the Rule Engine.
   Document	Logging related to imported documents.
   Actions	Logging related to user actions.
   Page	Logging related to pages.
   RepositoryProxyHelper	Logging related to connecting to a Repository when looking for revisions.
   License Policy	Logging related to information on licenses level and what they provide - ie Personal Licenses not allowing remote connections.
   CodeBucketHelper	Logging related to errors when compiling generated code.
   AuditService	Logging related to information on the audit listener.
   ORM	Logging related to the ORM Layer process.
   AppStoreHelper	Logging related to the Decisions Appstore endpoint.
   General	Logging on starting sessions
   ProcessorUtilities	Logging regarding the Windows Server information.
   Data Utilities	Logging related to data objects.
   ProfilerService	Logging related to the Profiler.
   Thread Jobs	Logging information on for Thread Jobs.
   ReportHelper	Logging information on Report changes.
   BootInitialization	Logging related to information when the system starts up.
   LogCallEndAttribute	Logging information on the end of calling a process. Shows the total time
   Account	Logging related to Account information
   RemoteRepositoryService	Logging related to information on communication with a repository
   JobSchedule	Logging related to job schedule settings
   InstanceData	Logging related to an instance of a multi-tenant server.
   ModuleResource	Logging related to ModuleResource type.
   TypeUtilities	Logging related to information on datatype assemblies.
   Configuration Storage	Logging related to configuration data.
   Entities	Logging related to Entities
   FlowStep	Logging related to flow steps that ran over the time set in the settings.xml file
   Agent	Logging information on agent-related items
   Server	Logging information on service host manager and port binding
   CreateData	Logging information on the create data step
   Unit Tests	Logging information on Unit Tests.
   AOP	Information about everything that happens within the portal. If this is on, it will bloat the logging section.
   Security	Information on the current user context and verifying that the IP is local
   ObjectsImporter	Logging related to code buckets not compiling during the import process.
   ApiThreadCleaner	Logging related to cleaning up API threads.
   Rule	Logging related to the rule designer.
   API Profiling	Logging related to API Call information
   System	Logging information related to system startup
   Database	Logging related to the database connection and loading tables.
   Decisions.Core	Logging related to the Decisions.Core module