Creating a Basic Assignment
  • 25 Apr 2022
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Creating a Basic Assignment

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Article summary

Overview

Assignments allow Designers to give users or Groups specific Tasks in the form of configurable actions and options via the use of a Flow and an Assigned Form. Assignments provided the additional benefit of allowing Admins the ability to delegate Tasks automatically without having to send out each Task one by one.
Such processes may entail:

  • Creating Notifications (ex: Portal alerts or an email) to inform Assignees (via the Assignment Properties panel) about their pending Task(s). 
  • Assigning a travel Form to a manager for approval.
  • Establishing a time frame for a certain Task to be completed.
  • Requiring that a particular Form is approved by multiple people before being accepted.

Create an Assignment

Use the following example to create an Assignment via that uses an Add Task component. 

Add Task Step
One such step that can be used to create an Assignment, is the Add Task step; this step behaves similar to how a Show Form step typically would, but by default chooses Assigned as the Assignment Type Property of the Form.

For more information, see About Assignments.
  1. From the Flow Designer, under the FAVORITE STEPS category of the Toolbox tab, attach an Add Task step to the Start step.
  2. With the Add Task step selected, in the Properties panel, select PICK OR CREATE FORMthen, CREATE a new Form
  3. Select CREATE under Create New.
  4. From the Form Designer, design a Form utilizing two Text Boxes (Labeled "Full Name" and "Email" respectively), a Button component. Then, Save and close (via X) the Form Designer.
  5. Back in the Flow Designer, from the Properties of the Add Task step, provide the desired User Account or Group in the Assign To Input; then, configure an Assignment Name and Assignment Action Name
    Assignment Name Properties 
    Note that:
    • The Assignment Name Property represents the value that appears in the Inbox Folder
    • The Assignment Action Name represents name of the Assignment's Action itself. 

    For more information regarding Assignment Properties/Settings, see Assignment Settings and Configuration.

  6. Still in the Properties tab, set the Email and Full Name INPUTS to Ignore
  7. Save and close the Flow Designer.

Debug

  1. From the Designer Project containing the Assignment Flow, right-click the Flow and select Run Flow
  2. Upon receiving the Assigned Form dialog box, select NO.
  3. Navigate to the Inbox Folder and verify that it contains the expected Assignment; right-click the Assignment and select the Assignment Action Name
  4. Complete the Assignment by filling out the Form and selecting the submission Button
  5. Once completed, verify that the Assignment has been removed from the Inbox. 

Change Assignment

In the case where an Assignee needs to redirect an Assignment to an alternate recipient; such as accidental misdirection or additional processing requirements; they may do so through use of the Change Assignment function. 



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