| Step Details |
| Introduced in Version | 4.0.0 |
| Last Modified in Version | 8.9.0 |
| Location | Integration > Twilio > Phone |
The Start Phone Call step starts a phone call from a specified number to a specified number.
Prerequisites
Properties
Call Data
| Property | Description | Data Type |
|---|
| Clean SIP Data From Numbers | Automatically checked, this option allows the user to remove the SIP credentials formatting from a number or username. If this option is unchecked, the call will be placed through the credentials on the domain. | Boolean |
Call Params
| Property | Description | Data Type |
|---|
| Start Different Flow When Answered | If selected, a different flow will be invoked when the call is answered. | Boolean |
| Detect Answering Machine | If selected, detection if the call was sent to an answering machine will commence. This will make another pathway visible, if the answering machine is detected. | Boolean |
| Record Call Option | This allows the user to record to record the phone call or not record. The options are: DoNotRecord, RecordFromAnswer, RecordFromRinging, RecordFromAnswerDual, and RecordFromRingingDual. | --- |
Inputs
| Property | Description | Data Type |
|---|
| From Phone Number | The phone number from which the call is being made. | String |
| Number To Dial | The phone number to which the call is being made. | String |
Outputs
| Property | Description | Data Type |
|---|
| Call End | Details about the call, including call duration, receiver information, and Twilio account information.
| CallEnd |
| Call Initiated | Details about the call, including dial time before the receiver answered and receiver information. | CallInitiated |
| No Response | Details about the call if there was no response, including call duration, caller information, and the number that was called.
| NoResponse |
