| Step Details | |
| Introduced in Version | 4.0.0 |
| Last Modified in Version | 7.12.0 |
| Location | Integration > BMC Remedy |
The Create Incident step is used to create a new incident.
Prerequisites
This step requires the Remedy module to be installed before it will be available in the toolbox.
Users on v9 will need to create a Project dependency.
Properties
Inputs
| Property | Description | Data Type |
|---|---|---|
| Incident to Create | Data defined to create aspects of a new incident. | HelpDesk_Submit_ServiceRequest |
Outputs
| Property | Description | Data Type |
|---|---|---|
| Output | Outputted completed step information. | String |
