Setting up Portal Lock Based on Time
  • 05 Nov 2021
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Setting up Portal Lock Based on Time

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Article summary

Overview

The AUTO LOCK section in Decisions' Portal Settings offers Administrators a configurable time duration before the Decisions environment performs a global lockout. 

When Single Sign-On is enabled, the AUTO LOCK settings are hidden. Additionally, for Single Sign-On, Timeout/Inactivity will end the Decisions Session but not the identity provider's; a single log-out will end both.

The following example demonstrates how to use the Auto-Lock function in Decisions, to establish the Portal's lockout time. 

Example

  1. Navigate to System > Settings > Portal Settings in the Folder List on the left side of the Designer Studio. 
  2. When the Edit Portal Settings appear, locate the Auto Lock section, which should be the first.
  3.  Check the Auto Lock Screen box to enable this feature, then use the time sliders to set the appropriate inactive duration before the lockout. 
    Note: Keep in mind that this lockout will occur regardless of whether or not a user is active in their session. 
  4.  The Username Box Appearance offers three options for how to display the username when the lockout occurs; Show Username As Label, Hide Username, Retype Username. For this example, the username of the person who was locked out will appear as a label on the password screen. 
  5. Set an appropriate time duration before the environment locks out, make sure to set enough time so that the setting can be changed if need be. Setting a short time like two seconds would not be enough time to change the Portal Settings back before getting logged out.
  6. Make the changes then click Save.
  7. With the option set to show the username as a label, after the lockout occurs, this is the credential screen that appears.
  8. Enter the password for the account to log back into the environment, or select the option to sign in with a different account to enter a different username.

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