Minor Version 7 Updates

Overview

This article will review how to update to a newer minor version 7.x release (ex: 7.0 to 7.1).

Updating within Version 7.x

1. Stop IIS if present on the App Server.
   Click Start, type in IIS, and click Internet Information Services (IIS) Manager.
   Under the left Connections panel, right-click the top listing and select Stop.
   
2. Download the desired v7.x installer, then run it as an administrator.
   
3. To proceed without altering any of the previously configured platform settings, click UPDATE. (Skip Step 5 below)
   
   
   Change Settings on Update

   Check this box to overwrite platform settings ahead of clicking UPDATE.
   When proceeding through each of the 5 customizable panels, fields will auto-populate with previously configured values. (See Step 5)

   
   

4. Review the terms, click the checkbox next to I accept..., and click Next to proceed.
   
   
5. Note the customizable Settings panels:  Database Setup, Portal Base Url, E-mail Server, Encryption Keys, File Storage.
   These extra panels only appear on update when clicking "Change Settings on Update" in Installation Type (prior to accepting the License Agreement).
   Overwrite the previously configured settings (auto-populated) with the desired value(s), then click Next to traverse each panel accordingly. For section details within each panel, refer to the Installation Guide.
   
   
6. Review and correct any System Requirements warnings before clicking Next.
   Check Port is Available

   When failing for port 80, stop IIS (See Step 1) before clicking Re-Run Checks.
   Warning about Multi-Tenant Check 

   Note that Multi-Tenancy is not supported in v7. During the installation process, Decisions will check for pre-existing Multi-Tenant environments. Upon finding a Multi-Tenancy, the installation will fail to be complete.
   
   To avoid this issue, see the Multi-Tenancy Check Fix section below. 

   
   

7. Confirm the Install Summary details are expected, then click Next.
   
   
8. Click Show Details to see the update progress.
   
   
9. When the v7.x update completes, click Finish to close the Installation Finished window.
   
   

Multi-Tenancy Check Fix

The following section demonstrates how to fix the Multi-Tenancy Check issue that prevents the installer from updating v.7 environments. 

Settings.xml

1. In the Local File System, navigate to C:/Program Files/Decisions/Decisions Server.
2. Open Settings.xml in a text editor. 
   About Permissions

   Note that the following method requires the user to run the text editor as an Administrator. 

   

3. From the text editor, locate the <ServerType> tag; if the text that follows is "Hosted", change the value to "Standard". 
4. Save and close Settings.xml before attempting to update the v.7 installation. 

DecisionsServerInstaller

1. Open DecisionsServerInstaller.exe.
2. Click the EDIT SETTINGS button. 
3. From the Settings popup, locate and scroll to the ServerType setting. 
4. Ensure that the value is set to Standard and not Hosted, then click Save. 
5. Click RESTART SERVICE. 
6. Proceed with the update as intended.