About Multi-Tenancy

Overview

Multi-Tenancy is a Server Architecture that allows a single machine to run multiple independent installations of a software as individual Instances across other machines or VMs. The following document discusses some of the basics and functionality of Multi-Tenancy.

Control Instance

The server responsible for hosting the application and its database is called the Control Instance Server. This is where Tenant maintenance is handled and where relational data about the Tenant is stored. System Administrators can control Permissions, Account Assignments, and additional parameters from the Control Instance.

Tenant Instance 

A Tenant is one of the independently running instances on a Multi-Tenant Server with the ability to customize parts of the application, such as the look and feel of the Portal.

Each Tenant runs on its own database with its own secure install, so data is isolated and remains invisible to other Tenants.

Flexibility

Multi-Tenant setup is a simple process via the DecisionsServerInstaller.exe file. This achieved by selecting one of the respective options from the Select Installation Type screen; either Multi-Tenancy Control or Tenant. Users do not have to alter the Settings.xml file like in some older versions. 

Additionally, this method provides v9 Installations the ability to be able to create additional Instances from the user's desired location. Such abilities provide flexibility, such as creating a Multi-Tenancy consisting of multiple Instances on the same Local File System/machine or across multiple systems or virtual machines.

Further, as desired, user Accounts can be assigned to multiple Instances by the Control Instance.