Enabling OAuth Authentication for Microsoft Office 365 Email Accounts

Due to Microsoft's depreciation of basic authentication for Office 365 accounts, in v7.14+, users with Office 365 accounts will need additional configuration to ensure the accounts will work with email steps.

Prerequisites:

• OAuth provider
• OAuth Token
  
  

Configuration

1. Navigate to C:\Program Files\Decisions\Decisions Server and open the Settings.xml file.
2. Locate <Mail> and add the below code. Ensure to update the necessary elements with the appropriate information/credentials.

    <SmtpServer>
         <ServerAddress>smtp.office365.com</ServerAddress>
         <ClientDomain />
         <Port>587</Port>
         <RequiresAuthentication>true</RequiresAuthentication>
         <UseOauth>true</UseOauth>
         <OauthTokenId>YOURTOKENHERE</OauthTokenId>
         <Username>MICROSOFTACCOUNTUSEDFORTOKENHERE</Username>
         <Password />
         <UseSSL>true</UseSSL>
         <UseImplicitSSL />
         <SkipCertificateRevocationCheck>false</SkipCertificateRevocationCheck>
       </SmtpServer>

   
3. Click Save to save the file.