Send Email

Updated on 29 Aug 2024
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Step Details
Introduced in Version	3.0.0
Modified in Version	8.0.0
Location	Communication > Email

The Send Email step allows the ability to configure and send an email in a Flow.

This is useful in instances that involve email-based correspondence, including but not limited to sending a notification, providing access to Forms outside of the Decisions Studio, and as a means of external task assignment.

Such use bears importance to instances that require communication with users, such as customers, patients, or loan applicants, external to Decisions.

Important Notes

This step requires SMTP configuration to work properly. For more information see Email and SMTP in Decisions.

Attachments sent in Emails created by this step will have size limits that are not related to Decisions, but instead set by the SMTP server.

To send an email to more than one recipient, set the input mapping to Constant and ensure that there is only one email present for each line (e.g. enter the email and toggle enter and input another email address). Visit Email and SMTP for more information on the distinction between UserID and From input values.

Properties

Email

Properties	Description	Data Type
From	The email address of the sender.	String
To	Denotes the email's recipient(s).	List of String
High Priority	Flags the email as high-priority.	Boolean
Subject	Provide the email's Subject line.	String
Body	The Body content of the email. The Merge Plain Text mapping can be used to combine Flow Data with user-input text to make up the body.	String
Attachments	Used to attach files to the email.	List of FileData

Email - Addressing

Property	Description	Data Type
Reply To	The email address that receives the response in the event of an email reply.	String
CC	Denotes the recipient of a Carbon Copy of the email.	String
BCC	Denotes a recipient of the email's Carbon Copy but hides the address of the recipient.	String

Email Retry

		Description	Data Type
Show Fail on Path		Provides the "On Error" outcome path.	Boolean
Retry on Fail		Resends the email in the event of failure.	Boolean
	Retry Count	Limits how many times the step tries to retry sending the email in the event of a failure; the default value is "3".	Int32
	Retry Delay in Seconds	Dictates how long to wait before retrying the Send Email process.	Int32

Settings - Contents

Properties	Description	Data Type
Clean Up HTML	Converts HTML containing " &" to their standard characters.	Boolean
Send Raw HTML	Formats as raw HTML.	Boolean
Email Content Type	Select formatting for the email; selecting Auto auto-selects an option, HTML sends the email in HTML format, and Plain sends the email as plain text.	---
Pick Email Template	Enables selection of pre-existing Email Templates via the Email Template dropdown.	Boolean
Email Template	Displays a drop-down of pre-existing Email Templates.	---

SMTP Settings

Properties			Description	Data Type
	Use Default SMTP Settings		Uses the server's default SMTP Settings; these are typically set up at installation.	Boolean
		SMTP Server Settings	Provides dialog to establish SMTP Settings for the step to use (ie. Server Address, Client Domain, etc.).	---