Email Workflow Step

Updated on 26 Jan 2023
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Step Details
Introduced in Version	4.0.0
Last Modified in Version	7.1.0
Location	Designer Entities > Forms [Interaction]

The Email Work Flow step sends an assignment task through external integration.

Properties

Assignment

Property	Description	Data Type
Extension Type Name	Specifies the Assignment Extension Data Type	---
Assign To	Used to define who (User Account, Group, or Email) the Assignment is assigned to.	---
Assignment Name	Used to define the name of the Assignment.	String
Assignment Action Name	Used to define the name of the Assigned Action itself.	String
Assignment Reference Id	Used as a means to reference the Assignment.	String

Assignment Setup

Property		Description	Data Type
From Data
	Accounts and Groups	Allows the user to define with Accounts and/or Groups the Assignment is sent from.	List of String
	Assignment Roles	Allows the user to define which Roles the Assignment originates from.	String
	Exclude Accounts and Groups	Allows the user to specify which Accounts or Groups are excluded from the point of origin for the Assignment.	List of String
Assignment Data
	Assignment Folder Type	Provides options to dictate which Folder the Assignment is stored in.	---
	Assignment Description	Allows users to give the Assignment a Description value.	String
	Assignment Type Description	Used to designate a Description for the Assignment's Type.	String
	Assignment Priority	Used to assign a Priority level to the Assignment.	String
Automatically Show If Assigned
	Show Assigned Form	The Show Assigned Form drop-down offers the user the option to display the Form in one of the following ways, Never, Always, Dynamically, or via suggestion (Suggest).	---
Assignment Dates
	Specify [---] Date	Provides options for setting specific Dates regarding various points throughout the Assignment's Process by triggering one of the listed Booleans.	---
Assignment Events
	Assignment [---] Flow Type	The Assignment Events settings establish Flow Behavior for the Start, Warn, Late, and Escalate Flow of an Assignment. Options are None, Shared Flow, or Private.	---
Assignment Reuse
	Reuse Assignment	Allows the assignment to be reused.	---
Completed Form
	Save Form Result View	This allows users to right-click the Form and view the completed Assignment within a Folder Action Panel.	---
Additional Assignment Actions
	Action Definitions	Provides options for users to define additional specific Actions (such as Approvals and Denials).	---

Service Definition

Property		Description	Data Type
Generate Service		Allows a user to define the name of a Service	---
	Service Name	Desired name for the service	---
Service Outcomes		Allows the user to define outcome paths	---
Expose Data On Service		Allows the data to be available to the parent Flow	---
Exclude All URL Parameters		Removes the options to set URL Parameters	---
Set Custom Callout URL Parameter Name		Allows the user to set the Callback URL Parameter Name	---
URL Encode the Callback URL		Allows the user to encode the Callback URL	---

Timer Settings

Property		Description	Data Type
Auto Complete		Allows a user to set options for autocomplete	Boolean
	Check Timespan From Data	Allows the user to specify a time interval (seconds) to check for auto complete	---
	Scenarios [Additional Outcomes for AutoComplete]	Allows the user to set the outcome paths for auto completes	---
	EDIT WAIT ON EXTERNAL SYSTEM 1 AUTO COMPLETE FLOW	Allows a user to edit the Auto Complete Flow	---
	Check Time Span	Allows users to specify the period to check for changes	---

On Step Run

Property		Description	Data Type
Step Start Flow Type		This setting allows for additional options for Runtime behaviors via the On Step Run section. Such options allow users to define the Step Start Flow Type as either None, SharedFlow, or Private. Triggering one of these options will allow the user to define which Flow To Run and the URL Parameter Name, the Assignment ID, Step Tracking ID, and Flow Tracking Parameters for the Assignment.	---
Specify Queue for Running the Start Flow		Allows user to specify the queue for running the Start Flow	Boolean
	Queue Name for Running the Start Flow	Allows user to select the Queue that runs the Start Flow	---

Auto Complete Step

Property	Description	Data Type
Auto Complete	The Auto Complete Step panel is used to set the step to complete on its own based on a user-defined Time value and the Assignment's behavior upon completion.	Boolean

Email

Property		Description	Data Type
Email Notifications
	Notification Policy	Select the Default notification policy, choose no policy or create a custom policy.	---
Email Response Handling
	Get Email Address From Inputs	Retrieve the Email Address from the Inputs of the step.	Boolean
	Email Template	Email Templates are HTML documents that define the look and feel of Emails sent from a Flow.	---