Navigating to Process Mining
  • 30 May 2025
  • 3 Minutes to read
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Navigating to Process Mining

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Article summary

Overview

This article describes step-by-step how to navigate to Process Mining and configure various Process Mining Settings, such as User Permissions.


How to Navigate to Process Mining

After installation, Users with Process Mining permissions may navigate to Process Mining by:

Upon clicking this URL, an API call connects the Decisions instance User to the Process Mining instance. Users may log in using the same credentials as logging into the Portal.

Decisions configured with Single Sign-On (SSO)?
In cases where the Decisions instance is configured with Single Sign-On (SSO), it is important to note that users will not be able to log in to Process Mining by directly accessing the Process Mining URL. Users must use the 'Navigate to Process Mining' action from the Decisions Instance.

Configuring Process Mining Settings 

  1. Select the gear icon on the left sidebar and navigate to Settings > Process Mining Settings.
  2. In the Edit Process Mining Settings window, set Enable Process Mining to True, then enter the Process Mining URL in the associated field. Users can configure which account group(s) may also access Process Mining here. The Administrators group is added by default. 
    Multiple VMs and Process Mining Access
    Only one Decision instance can connect to the Process Mining URL. Each VM requires a unique Process Mining URL.

  1. Log in to an account with Process Mining permissions.
  2. Select the four-square icon to open the Workflow tab from the left sidebar. Select the new Process Mining Workflowthen select Navigate To Process Mining. 
  3. Process Mining will then open in a separate browser tab.
    Multiple Process Mining Tabs
    Opening multiple tabs will automatically log Users out of the older tabs, regardless of browser type or if using Chrome's Incognito mode.


  1. Log in to an account with Process Mining permissions.
  2. Create or edit an existing Process Mining Process Mining Supported Data Structure and set Enable Process Mining to True. This example sets a Case Entity Structure to allow Process Mining.
  3. Right-click the Data Structure and select the Navigate to Process Mining action. Process Mining will then open in a new browser tab.
  4. Users can also right-click on the Configuration Folder of the supported Data Structure and select Navigate to the Process Mining.

For standalone installations, open Process Mining by navigating directly to the Process Mining URL configured during installation.


Process Mining Hosted on a Different Machine

Logging in to a licensed Process Mining instance hosted on a different machine requires whitelisting the connecting machine's IP Address.

Open the Settings.xml of the main Decisions instance, and update the following setting:

<LoginPageAllowedIPs>[IP Address of Connecting Machine]</LoginPageAllowedIPs>

Once the setting is updated, save the changes made, and restart the Services/IIS App Pool.

If the IP Address changes, update it in the settings.xml file, then restart the Decisions Server.


User Permissions

There are three types of Users within Process Mining: Admin, Edit, and View-Only. Decisions Groups can be assigned permissions by navigating to System > Settings > Process Mining Settings. These settings are only available in v9.6 and above. Users upgrading from an earlier version will find that any Decisions account with access to Process Mining will be given Admin permissions by default. Users will need to revise the permissions as needed.

Because of this addition, versions of Decisions from v9.6 and higher are not compatible with Process Mining v3.3 or lower.

Permission LevelAccess
AdminFull access to all functions and features within Process Mining.
EditNo access to system-wide settings. Can edit and create views and use the various analyzers.
View-OnlyAble to view various reports and analyzers, but cannot make any changes.

To change Permissions within Process Mining 

  1. Click the gear icon in the top right corner.
  2. Select Authorizations.
  3. A list of all Process Mining users will be available. Add any permissions needed to each user.
  • The following User Types are available:
    • Admin: Admin Users have access to all Process Mining actions. 
    • Demo: Demo Users can only demonstrate Process Mining features using default datasets or datasets shared by another User. 
      • Demo Users cannot import/export files or connect external sources.  
    • Full: Full Users have access to Process Mining actions but do not have administrative privileges
    • Viewer: Viewer Users have access to view Process Mining features but have no edit access


Feature Changes

DescriptionVersionRelease DateDeveloper Task
Added ability to navigate to Process Mining action on Case and Flow Execution Extension Configuration Folders.2.5August 2023[DT-034693]
Demo Users have been added to Process Mining. 3.3November 2024[DT-042953]
Added in user groups and permissions.3.4January 2025[DT-042737]
Added in user groups and permissions.9.6January 2025[DT-043192]



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