Integration with Services Via GraphQL
  • 24 May 2025
  • 3 Minutes to read
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Integration with Services Via GraphQL

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Article summary

Overview

GraphQL is a query based language that allows a user to integrate directly with a database or external service. Support for GraphQL is only available in v9.11 and above.


Settings and Configuration

The following table describes all the settings to configure a GraphQL Service.

SettingDescription
NameThis is a user-defined name for the GraphQL service reference. Steps with this name will be available in the toolbox under Integration > External WebServices.
URLThe URL is the Uniform Resource Locator of the external service. It specifies the address where the application will send requests to or receive responses from. It typically includes the protocol (e.g., http:// or https://) and the domain or IP address of the web service.
Get Introspection Metadata from FileThis option is intended for users to specify a file for Decisions to understand the structures and content of the Operation call. If this is not selected then Decisions will automatically generate the types based on the Query itself.
Introspection Metadata File PathThis is an additional setting that will show when the Get Introspection Metadata From File is enabled. This input refers to the place where the metadata file is located.
Additional Scalar TypesAdding a new Scalar Type which requires a Scalar Name and Scalar Type Name.
Additional HTTP Headers

Allows users to specify other HTTP Header Keys and Values required for the new method.

Authentication TypeThis selection will allow you to specify how you would like to Authenticate the Operation. Some selections will require additional inputs required.
Pre-Authenticate RequestThis is an additional setting that will only show when the Authentication Type is set to Use Basic Authentication.
Use Static Credentials

This is an additional setting that will only appear when the Authentication Type is set to Use Basic Authentication. Once enabled, users must provide a username and password for the Operation. This is not a recommended method of providing access. If the account were to be disabled, it would stop the Step from functioning.

Use Custom Tag in Auth Header (Bearer is Default)This is an additional setting that will only show when the Authentication Type is set to Use OAuth. If selected you will be prompted to provide a Custom Tag for Auth Header value.
Use Static OAuth TokenThis is an additional setting that will only show when the Authentication Type is set to Use OAuth. If selected you will be prompted to pick a OAuth Token from the available tokens that are configured.
Ignore Server Certificate ErrorsIgnores any issues directly related to the certificate.
Enable Manual AuthenticationThis setting will allows users to provide the Operation with a P12/PFX Certificate (File) and a P12/PFX Password. Both are used to authenticate the Operation.

Example

The following example will integrate an External Pokémon Database through the GraphQL Query Language. This database is open source and available to to try here.

  1. Navigate to System > Integrations > External Services and click ADD GRAPHQL SERVICE.

2. In the Add GraphQL Service window, enter a name for the Graph QL Service Name and the URL for the web service.

   3. After saving the newly created Service Folder will open. Users will then have access to the ADD OPERATION action that can create a new operation onto the service. Once saved, any datatypes needed for the output of the Step will be auto generated.

4. Click OK.

5. In a Designer Project, click CREATE FLOW to create a Flow.

6. Navigate to INTEGRATION > GRAPHQL SERVICES. Expand the service, drag over the newly created operation step to the workspace, and connect the step to the Start and End steps. These newly created steps will output the data types needed and put them into the Flow for you to be able to use the data from the Operation. You will also have the option to output the results as JSON.

7. If the Operation requires any dynamic inputs then they will need to be provided in the Step. 

8. Click Debug on the top action bar to review the output of the step.


For further information on Integrations, visit the Decisions Forum.

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