Viewing and Configuring Server and Client Logs

Last Updated: 05/04/2018 Introduced in Version: 2.0

The Client Log Viewer lists warnings and errors originating from client-side processes. These client logs can be saved to use when troubleshooting performance issues. Logs can also be used to trace frequent errors, allowing you to prioritize maintenance or provide information for users.

To view client logs, navigate to the folder System > Administration > System Tools > Logging and click the Client Log Viewer link below the address bar.

Example

Begin by navigating to the folder System > Administration > System Tools > Logging. Server logs display by default. To view the client logs, click the  Client Log Viewer link under the address bar at the top of the screen.
 
The Actions menu offers several log-related actions.
 
 
If the Server Log Viewer and Client Log Viewer do not display data, it is necessary to enable logging. From the Actions menu, select either Client Log Categories or Server Log Categories, depending on which is of interest.
 
 
Either all categories can be enabled, or certain categories selected.
 
 
Each client log is listed by category. The log level, date, time and the system message display. Sort the logs by mousing over the appropriate header and clicking the arrow that appears directly to the right of the header name.

To save logs, click the Actions menu and select Save Client Log. Navigate to a location and click Save

 

 

Need more help with:

Viewing and Configuring Server and Client Logs?

 

Contact us at support@decisions.com

Additional Resources