---
title: "Creating an Outbound SIP Flow"
slug: "creating-outbound-sip-flow"
description: "This document shows to create an outbound flow that assists SIP credentials, in calling through a SIP Domain from Decisions. "
updated: 2025-06-12T15:53:00Z
published: 2025-06-12T15:53:00Z
canonical: "documentation.decisions.com/creating-outbound-sip-flow"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.decisions.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Creating an Outbound SIP Flow

## Overview

Outbound calls made through SIP credentials rely on having an additional outbound Flow added to the handler. In Decisions, SIP credentials can be used to call through a SIP domain by creating a SIP Outbound Flow.

In order to create an outbound SIP Flow, a telephony handler must be made. To learn how to create a telephony handler, click [here](https://documentation.decisions.com/v9/docs/creating-telephony-handler).

## Example

The SIP Outbound Flow will have the Call Initiated data associated with the call being placed as an input.

This example will demonstrate how to create a SIP Outbound Flow.

1. Navigate to the Telephony handler Folder (Example Handler). Click TELEPHONY and select **Create SIP Outbound Flow**.  
![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/2024-07-23_16h23_22.png)
2. Name the SIP Flow (New SIP Flow) and click CREATE SIP HANDLER. Then, click on the SIP Flow to edit.  
![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/2024-07-23_16h23_58.png)When using SIP credentials, the call from the number will be formatted sip:[SIP Username]@[SIP Domain]. The telephony call steps by default clean the SIP credentials off of this number leaving just the username. By unchecking the **Clean SIP Data from Number** option the call will be placed through the credentials on the domain.

![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/2025-06-12_11h50_56.png)

To remove the SIP credentials formatting from a number or username, add the Clean SIP Indicators from Number step from Communication > Telephony > Phone. It will clear the sip:@[SIP Domain].

![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/2025-06-12_11h52_31.png)