Localization Overview
- 04 May 2022
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Localization Overview
- Updated on 04 May 2022
- 1 Minute to read
- Print
- DarkLight
Article Summary
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Overview
Administrators may localize their instances to ensure accurate communication across a variety of user and end-user backgrounds.
By incorporating inclusivity into the environment, correct localization prevents miscommunications that may increase development times and user frustration.
For example, dates are formatted different across certain cultures. While short dates formatted as 3/1/2020 are commonly read as "March 1st, 2020" in America, a user from a different cultural background may validly interpret this as "January 3rd, 2020" instead.
Reasons to Localize
| Reason to Localize | Why it is Important |
|---|---|
| Market Penetration | A company may not be set up in a certain cultural environment, but the product being sold can meet the needs in that area |
| Market Expansion | Translating a tool into another language |
| Company Branding and Image | Company may have past cultural mistakes that need to be corrected |
| Better Connect with Current Customers | To offer new tools and customizations for products or services already used |
Localization Needs
| Localization Need | Impact |
|---|---|
| Language | If the message of the business can't be communicated, then customers can not be effectively or efficiently served |
| Time and Date | Date formatting can differ across the world. If dates are read wrong, this can have negative effects on deadlines |
| Currency | It's important to be able to convert currency, as well as show the appropriate symbols for each currency |
| Work Schedules | Coordination of different work schedules across different countries |
| Holidays | All cultures, religions, and countries have different holidays that may interfere with project management |
| Regulatory | Differing laws in all countries |
Localization Options
Administrations may localize the following in their instances:
- Language
- Time and Date Formats
- Currency
- Location including Holidays
For further information on the Portal, visit the Decisions Forum.
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