Setting Up Email Response Scheduled Job

Overview

An Email Response Job is used for handling email responses to assigned forms. For an explanation of how to configure email responses to assignments, please see Handling Task Assignment Via Email Response or Embedded Links. Start by configuring an Email Response Scheduled Job.

Example

1. Navigate to the Portal's System > Jobs and Events > Scheduled Jobs folder. Then select New Email Workflow Response Job on the Folder Actions Panel.
2. Next, configure the Email Workflow ResponseJob with a Job Name. Under Email Server Information, provide the Server configurations and User Id and Password. As of 7.15, users can now utilize OAuth to connect to a Mail Server.
   
   
3. In the New Email Workflow Response Job dialog, under Schedule Configuration, select the type of schedule the job needs to run. Select 'OK' to save the Job.

   
   

4. The Scheduled Job will now show up in the Scheduled Jobs Folder. This job can now be managed from this folder. Learn how Decisions handles Email Response Replies.