Logging Overview

Overview

Logs are records of events throughout the environment often used as a reference for troubleshooting issues. 

By tracking information via Logs, Administrators can better pinpoint then track any problematic events occurring in a workflow. Information collected by Logs may pertain to various things such as Flow step execution, System Errors, information on the Email system, etc.  

Additionally, Logs have the benefit of being customizable to accommodate specific user needs. This can be done both locally on the File System or via the Logging Settings. 

Accessing Logs

 Logs can be accessed through the following two ways: 

• By opening the file path C:\Program Files\Decisions\Decisions Server\Logs\.
• By navigating to System > Administration > System Tools > Logging.

After locating the logs, admin users may open them to read their contents about what type of error occurred and when.

Log Step

The Log step is the quintessential Flow step for defining a specific log category along with a log message. Use this step to create a new logs and/or custom log categories detailing execution data of its connected Workflow.

Logging Settings

The Logging Settings found in the System > Settings Folder in the Decisions Studio can be used by Administrators to establish and edit settings pertaining to Logging at both the Local and Global levels. 

Decisions.Web.Core Log 

The Web.Core tracks information pertaining to the primary instance of the Decisions environment. This log replaces the Primary.log file used in prior Decisions versions and offers the same functionalities.

This Log contains information ran instances of the Log step in the Decisions Studio. To access this Log:

1. Navigate to the System Logs folder in the File System. The Log is also written to the file system in C:\Program Files\Decisions\Decisions Server\Logs\Decisions.Web.Core.txt. 
   

   
   

2. Open the Web.Core Log and locate the Message from the Log step.