System Folders Tree

Last Updated: 08/09/2018 Introduced in Version: 2.2

This article overviews the System folder tree in the Decisions.

If we navigate and expand the System folder in the portal, we should be able to see the following folders:

Administration, Applications, Designers, Documentation, Integrations, Jobs and Events, Security, Settings. Some of these folders have sub folders.

Expand the Administration folder. Here, we should be able to see the following subfolders:

 

Auditing: if Auditing is turned on for the entities, then this will be the folder we can see a report that will display changes for those entities.

Business Metrics: this Folder stores Metrics/SLAs and Tile Definitions.

Cache: In this folder we can configure different Cache information.

Features: This is where you can view and install modules that are available in Decisions.

Importing: contains Import Assignment and Imported Entities where we can monitor information about imported entities.

Notifications: we should see four sub folders.

Default Notifications: here, we can add and edit Notifications that the System uses by Default for different Notification types.

              Notification Flows: we can create Processing and Sending Flows that can be used for Notification types.

               Notification Types: add and edit Notification types for different events in the portal.

               SMS Carriers: adding and editing SMS Carriers for Notifications.

Root Nodes: in this folder we can add and edit Root Nodes like Knowledge Base and Service Catalog.

Servers: we can monitor all servers that were used by this instance of Decisions. Additionally, we can Create and Configure Platform Servers in this folder.

System Data contains the following sub folders:

               Assignment Priorities: we can set Priority Order for the Assignments or add new Priorities.

               Assignment Roles: creating and editing specific Assignment Roles for different users and groups.

               Association Types: Edit and Create Association between different Decisions Entities.

               Chat Messages: stores Chat messages entities.

              Contact Details: in this folder we can create and store Contact Info, create new Contact Types and Contact-Type Priorities.

              Document Types: we can create new Document Types to use in Decisions here. Moreover, we can edit the MIME type of the existing Document types.

             Help: adding and editing Help Message Keys and Text to use as popup messages in the Decisions on different components of the User Interaction Design.

             ID Generation: in this folder we can Manage ID Generation keys that are used as unique keys for Assignments.

              Languages: adding and managing Languages to use in Decisions.

            Locations: here, we can add and edit different Locations with different work days and hours. Additionally, we can create holidays for different locations.

             Tags: in this folder we store, add and edit Tags for Entities in Decisions.

System Tools: contains several useful Tools for Portal Administration:

Automated Testing: creating and managing Automated Test Sessions.

Dashboards: Folder that contains useful dashboards to monitor App Statistics, Designers, System Info, and Task Details.

Event Viewer: this is a powerful tool to monitor different System Events and Activity (Event Viewer, System Activity, Upgrade History, Boot History, Scheduled Job Log, Cache Size, Thread Jobs, Archived Entities, Accounts Login History, Code Buckets, Message Queues, Client Events, Lock Service Details, Report Activity, Report Execution Statistics, Report Structure).

Flow Management: tool to monitor and manage all workflow activities in the portal (Flow Step Browser, Integration Activities, Running Flows, Workflow Queues, Stored Workflows, Recent Flow Results, Flow and Rule Validation, Flow Structure).

Logging: viewer for Server and Client Logs.

Profiler: ability to Start Profiler Session, record some activity in the portal, save session and load sessions.

Applications folder contains the following sub folders:

App Store: Folder with demo projects that come with Decisions.

 

Knowledge Base: a repository of articles that can be organized, shared, and searched.

Workflow Catalog: a repository of Flows, Reports, URLs and other processes that can be requested outside of the portal.

 

Designers folder contains the following sub folders:

Agents: creating and managing Agents (for example to integrate with database).

Alias: manage Alias’ that were created for Decisions’ Entities like workflows.

Approval Chains: creating and managing custom Approval Chains to use in an approval processes within a Decisions workflow.

Assignments: folder where we can manage assignments.

Catalog: stores default elements that are used in various designers (like Text Rules for the Rule Designer).

Css: Folder where all css style-sheet documents are stored and managed.

Data Structures: stores all data structures and data types that are used in Decisions.

Debugger: this Folder stores all utilities and helpers that are used in Decisions Debugger.

Designer Repository: utility to manage Repository server.

Email Templates: folder where designers can create custom Email Templates.

Entity Extensions: create and manage Entity and Folder Actions, and Configurations.

Images: stores Images that can be used in Form and Page Designers.

Lookup Lists And Constants: folder that manages System Constants and Lookup Lists.

Report Distribution: folder where we can create custom ways of Report Distribution using Flow Engine.

Report Output: contains following folders:

               Handlers: create and manage Report Output Handler Flows.

               Templates: create and edit Excel Templates that can be used for printing Reports.

               Restore Points: stores Designers’ backup points.

Repository: utility to manage Projects in Repository.

Restore Points: folder that stores and manages Restore Points in Decisions.

Toolbox Customization: contains following Folders:

              Data Rules: adding Rules to filter properties of data types. You can also add or extend datatypes with additional properties.

               Element Rules: creating element Rules to hide/show elements in the Designers’ ToolBox.

Documentation: this folder contains a Page with information and a link for the Decisions Documentation website.

Integrations: stores System Integrations with external databases and services, contains following sub folders:

              Databases: create and manage connections to the external databases. Each Database connection is represented as a Folder where the user can integrate with particular Tables, Views, Stored Procedures, and create Database Queries to use in the workflows.

               External Services: create and manage Integrations with different kinds of External Services.

               OAuth: stores OAuth Providers and Tokens (for example for Twitter and DropBox).

Jobs and Events: contains following sub folders:

 

               Events: contain a report that allows a user to monitor System Events.

               Message Queue Handlers: create and store Message Queue Handlers.

               Scheduled Jobs: creating and managing processes that should run on the defined schedule.

               Work Queue Types: managing Work Queues Types for the Servers.

               Work Queue Workers: edit and add Worker Definitions for servers.

Security: contains following sub folders:

               Accounts: create and manage Decisions accounts.

               Groups: create and manage Groups in Decisions.

               Named Sessions: create and manage Named Sessions in Decisions.

               Relations: setting up and managing Relations between Accounts and Groups.

Security Questions: add Security Questions that can be used for Accounts (user validation in case if he or she forgot Password).

Settings: contains Global Settings for Portal, Designers, and other System Modules.

Additional Resources