Wait On External System
  • 25 Oct 2022
  • 3 Minutes to read
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Wait On External System

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Article Summary

Step Details

Introduced in Version---
Modified in Version---
LocationIntegrations 

The Wait On External System step monitors the External System (Service, External Database, etc.), for the desired condition. When this condition is met, it continues Flow execution on the Defined Outcome Path.


Properties

Assignment

PropertyDescriptionData Type
Assign ToUsed to define who (User Account, Group, or Email) the Assignment will be assigned to---
Assignment NameSets the name of the AssignmentString
Assignment Action NameSets the name of the Assignment ActionString
Assignment Reference IdUsed to reference the Assignment.String


Assignment Setup

PropertyDescriptionData Type
From Data

Accounts and GroupsAllows the user to define with Accounts and/or Groups the Assignment is sent from.List of String

Assignment RolesAllows the user to define which Roles the Assignment originates fromString

Exclude Accounts and GroupsAllows the user to specify with Accounts or Groups are excluded from the point of origin for the AssignmentList of String
Assignment Data

Assignment Folder TypeProvides options to dictate which Folder the Assignment is stored in---

Assignment DescriptionAllows users to give the Assignment a Description valueString

Assignment Type DescriptionUsed to designate a Description for the Assignment's TypeString

Assignment PriorityUsed to assign a Priority level to the AssignmentString
Assignment Dates

Specify Start DateEstablishes the Start Date for the Assignment---

Specify Warn DateEstablishes when to Warn the user about the Assignment's completion---

Specify Late DateEstablishes when the Assignment is considered Late---

Specify Escalate DateEstablishes when escalation actions will be taken against the Assignment---

Specify Expiration DateEstablishes when the Assignment expires---
Assignment Events

Assignment Start Flow TypeAllows users to specify a Flow Type to run (None, SharedFlow, Private)---

Assignment Warn Flow TypeAllows users to specify a Flow Type to run (None, SharedFlow, Private)
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Assignment Late Flow TypeAllows users to specify a Flow Type to run (None, SharedFlow, Private)
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Assignment Escalate Flow TypeAllows users to specify a Flow Type to run (None, SharedFlow, Private)
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Assignment Reuse

Reuse Assignment
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NoDisables Reuse on the Assignment
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AlwaysAlways enables Reuse of the Assignment
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If Same AssigneeReuses the Assignment if it's Assigned to the same Assignee.
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Rerun Startup FlowReruns the Startup Flow upon Reuse of the Assignment
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Resend EmailResends the Email upon Reuse of the Assignment
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Calculate New Assignment DatesAllows the ability to Calculate New Assignment Dates upon Reuse of the Assignment.
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Keep Existing Assignment DescriptionMaintains the same Assignment Description upon Reuse of the Assignment
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Completed Form

Save Form Result ViewAllows the user to right-click the Form and view the completed Assignment---
Additional Assignment Actions

Action DefinitionsAllows the user to define additional specific actions ---


Service Definition

PropertyDescriptionData Type
Generate ServiceAllows a user to define the name of a Service---

Service Name
Desired name for the service---
Service OutcomesAllows the user to define outcome paths---
Expose Data On ServiceAllows the data to be available to the parent Flow---
Exclude All URL ParametersRemoves the options to set URL Parameters---
Set Custom Callout URL Parameter NameAllows the user to set the Callback URL Parameter Name---
URL Encode the Callback URLAllows the user to encode the Callback URL---


Timer Settings

PropertyDescriptionData Type
Check Timespan From DataAllows the user to specify a time interval (seconds) to check for auto complete---
Scenarios [Additional Outcomes for AutoComplete]Allows the user to set the outcome paths for auto completes---
EDIT WAIT ON EXTERNAL SYSTEM 1 AUTO COMPLETE FLOWAllows a user to edit the Auto Complete Flow ---
Check Time SpanAllows users to specify the time span to check for changes---


On Step Run

PropertyDescriptionData Type
Step Start Flow TypeAllows the user to choose where a SharedFlow, Private Flow or No Flow runs when the step starts---
Specify Queue for Running the Start FlowBoolean

Queue Name for Running the Start FlowAllows the user to choose the queue for the Start Flow to run
---


Email

PropertyDescriptionData Type
Email Notifications

Notification PolicyAllows the user to set the Notification policy when email is sent (None, Default, Custom)
Email Response Handling

Email HandlingAllows the user to select how emails are handled (None, Default, Email Response Only, Links Only)


DefaultSets notification to the Designer specified default



NoneNo notification policy is set



CustomSets a custom notification policy with options for subject and body entry




Clean up HTMLRemoves unnecessary HTML in the notification email




SubjectPrompts for the creation of a custom subject in the email





Creates a custom email body

Email TemplateAllows a user to choose the Email template or create a new template



Default TemplateSets email to the default template




Empty TemplateSets email to an empty template for quicker editing




New Default TemplateAllows a user to create a new default template


Outcomes

PropertyDescriptionData Type
Add Outcome for ExceptionWhen enabled, creates a new outcome path for the step. The step travels down this output path when an exception occurs.
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Output Data ChangesWhen enabled, provides information on the state for the data passed through the step
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Output Outcome NameWhen enabled, includes the outcome path name as an output
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Cach OutcomesThis setting allows information to be stored on the outcome of the step, rather than creating a copy when the step finishes
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Output Step Data As ListWhen enabled, allows all outputs from the step to be condensed into a list of DataPairs
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Related Information

Forum Posts:
Help With Wait On External System Step
How To Set A Wait On External System Step To Timeo



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