Unlock User

The Unlock User step can be used to unlock Okta user accounts that are in the locked state.

Prerequisites 

This step requires the Okta module to be installed before it will be available in the toolbox. 

Properties

Inputs

Outputs

Common Errors

Exception invoking method UnlockUser on class

This error occurs if the Okta module is not properly set up. In Decisions go to Settings > Okta > Edit Okta Settings. Review the Okta Subdomain or URL and confirm that it is correct. 

In Okta review the SAML settings under Applications > Decisions > General.

Exception Message:

Exception Stack Trace: DecisionsFramework.Design.Flow.ErrorRunningFlowStep: Error running step Create User 1[CreateUser] in flow [Okta Test]: Exception invoking method CreateUser on class OktaUserManagementMethods ---> DecisionsFramework.LoggedException: Exception invoking method CreateUser on class OktaUserManagementMethods ---> System.InvalidOperationException: An error occurred deserializing the error body for response code 404. See the inner exception for details. ---> Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: <. Path '', line 0, position 0. at Newtonsoft.Json.JsonTextReader.ParseValue( at Newtonsoft.Json.JsonReader.ReadForType(JsonContract contract, Boolean hasConverter at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType at Newtonsoft.Json.JsonSerializer.Deserialize[T](JsonReader reader at Okta.Sdk.Internal.DefaultSerializer.Deserialize[T](String input at Okta.Sdk.Internal.DefaultSerializer.Deserialize(String json at Okta.Sdk.Internal.DefaultDataStore.EnsureResponseSuccess(HttpResponse`1 response)   --- End of inner exception stack trace --- at Okta.Sdk.Internal.DefaultDataStore.EnsureResponseSuccess(HttpResponse`1 response at Okta.Sdk.Internal.DefaultDataStore.PostAsync[TResponse](HttpRequest request, RequestContext requestContext, CancellationToken cancellationToken at Okta.Sdk.OktaClient.PostAsync[TResponse](HttpRequest request, CancellationToken cancellationToken at Okta.Sdk.UsersClient.CreateUserAsync(ICreateUserRequest body, Nullable`1 activate, Nullable`1 provider, UserNextLogin nextLogin, CancellationToken cancellationToken at Decisions.Okta.OktaUserManagementMethods.CreateUser(OktaUser userData, String[] groupNamesForUser, Nullable`1 activateImmediately at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor at System.Reflection.MethodInvoker.Invoke(Object obj, IntPtr* args, BindingFlags invokeAttr)   --- End of inner exception stack trace --- at DecisionsFramework.Design.Flow.StepImplementations.InvokeMethodStep.Run(StepStartData data at DecisionsFramework.Design.Flow.FlowStep.RunStepInternal(String flowTrackingID, String stepTrackingID, KeyValuePairDataStructure[] stepRunDataValues, AbstractFlowTrackingData trackingData at DecisionsFramework.Design.Flow.FlowStep.Start(String flowTrackingID, String stepTrackingID, FlowStateData data, AbstractFlowTrackingData trackingData, RunningStepData currentStepData)   --- End of inner exception stack trace ---