---
title: "Say Text"
slug: "say-text"
tags: ["Telephony", "Twilio"]
updated: 2025-07-31T16:10:46Z
published: 2025-07-31T16:10:46Z
canonical: "documentation.decisions.com/say-text"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.decisions.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Say Text

| Step Details |
| --- |
| **Introduced in Version** | 4.0.0 |
| **Last Modified in Version** | 8.9.0 |
| **Location** | Integration > Twilio > Phone |

The Say Text step uses Text-to-Speech (TTS) to play recorded files or typed messages with a human voice. TTS prompts can be dynamically generated using raw text and Flow Data.

### Prerequisites

- This step requires the [Twilio Module](https://documentation.decisions.com/docs/registering-telephony-service-in-portal-to-enable-sms-messaging) to be [installed](https://documentation.decisions.com/docs/installing-modules-decisions) before it will be available in the toolbox.
- **For v9 users:** Add a [Project Dependency](https://documentation.decisions.com/docs/project-dependencies) once the Telephony Module is installed.

---

## Properties

#### Prompt

| Property | Description | Data Type |
| --- | --- | --- |
| Prompt | Choose the type of Text to Say. Options are RecordingURL, RecordingDocument, Text, or None. Each selection will have a separate set of inputs. | --- |

#### Voice Options

| Property | Description | Data Type |
| --- | --- | --- |
| Voice Type | Alice, Man, Woman, and Amazon Polly are available voice options. | --- |

#### Inputs

| Property | Description | Data Type |
| --- | --- | --- |
| Advanced Configuration | Allows the user to pass in a Name and a Value. This input is Not Required. | List of TelephonyAdvancedConfiguration |
| URL to Play | Supply a URL for an audio stream. This input will only be available using the RecordingURL Prompt. | String |
| Document ID to Play | The Document ID of an audio file that was uploaded within Decisions. Audio files can be recorded and [uploaded into Decisions](https://documentation.decisions.com/docs/adding-documents-to-the-portal) as Documents, then utilized for this step. This input will only be available using the RecordingDocument Prompt. | String |
| Text to Say | Text to use for Text to Speech. | String |

#### Outputs

| Property | Description | Data Type |
| --- | --- | --- |
| None | --- | --- |

![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/image-1751386019402.png)

---

**Articles:** [Registering a Telephony Service in the Portal](https://documentation.decisions.com/docs/registering-telephony-service-in-portal-to-enable-sms-messaging) [Creating a Telephony Handler](https://documentation.decisions.com/docs/creating-telephony-handler) **Forum Posts:** [How to Integrate with Twilio](https://support.decisions.com/forum/topic25686-how-to-integrate-with-twilio.aspx) [Can not make a Phone Call with Twilio](https://support.decisions.com/forum/topic29377-can-not-make-phone-call-twilio.aspx) **External Resources:** [Twilio API Documentation](https://www.twilio.com/docs)