Reset User Password

The Reset User Password step causes an Okta user account's password to be reset.

Prerequisites 

This step requires the Okta module to be installed before it will be available in the toolbox. 

Properties

Inputs

Outputs

Common Errors

Exception invoking method ResetUserPassword on class

This error occurs if the Okta module is not properly set up. In Decisions go to Settings > Okta > Edit Okta Settings. Review the Okta Subdomain or URL and confirm that it is correct. 

In Okta review the SAML settings under Applications > Decisions > General.

Exception Message

Exception Stack Trace: DecisionsFramework.Design.Flow.ErrorRunningFlowStep: Error running step Reset User Password 1[ResetUserPassword] in flow [Okta Test]: Exception invoking method ResetUserPassword on class OktaUserManagementMethods ---> DecisionsFramework.LoggedException: Exception invoking method ResetUserPassword on class OktaUserManagementMethods ---> System.NullReferenceException: Object reference not set to an instance of an object. at Decisions.Okta.OktaUserManagementMethods.VerifyUserHasId(OktaUser user) at Decisions.Okta.OktaUserManagementMethods.ResetUserPassword(OktaUser user) at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor) at System.Reflection.MethodInvoker.Invoke(Object obj, IntPtr* args, BindingFlags invokeAttr) --- End of inner exception stack trace --- at DecisionsFramework.Design.Flow.StepImplementations.InvokeMethodStep.Run(StepStartData data) at DecisionsFramework.Design.Flow.FlowStep.RunStepInternal(String flowTrackingID, String stepTrackingID, KeyValuePairDataStructure[] stepRunDataValues, AbstractFlowTrackingData trackingData) at DecisionsFramework.Design.Flow.FlowStep.Start(String flowTrackingID, String stepTrackingID, FlowStateData data, AbstractFlowTrackingData trackingData, RunningStepData currentStepData) --- End of inner exception stack trace ---