---
title: "Reset User Password And Get Reset Url"
slug: "reset-user-password-get-reset-url"
updated: 2026-02-13T19:53:03Z
published: 2026-02-13T19:53:03Z
canonical: "documentation.decisions.com/reset-user-password-get-reset-url"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.decisions.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reset User Password And Get Reset Url

| Step Details |
| --- |
| **Introduced in Version** | 9.20.1 |
| **Last Modified in Version** | 9.20.1 |
| **Location** | Integration > Okta |

**Reset User Password And Get Reset Url** triggers an Okta password reset for a specified Okta user and returns a one-time reset URL. This is useful for **account recovery** and **forgot password** workflows where a Flow needs to generate a reset link and deliver it through a custom channel (for example, a service desk process, internal portal, or a custom email/SMS notification flow).

A common pattern is to retrieve or validate the target user first (for example, with **Get User By Id**), generate the reset URL with this step, and then send the URL using a communication step (for example, **Send Email**) or display it in an internal admin form. Because the reset URL provides direct access to a password reset experience, treat it as sensitive data and distribute it only through secure, intended channels.

### Prerequisites

This step requires the [Okta module](https://documentation.decisions.com/docs/okta) to be [installed](https://documentation.decisions.com/docs/installing-modules-decisions) before it will be available in the toolbox.

---

## Properties

#### Inputs

| Property | Description | Data Type |
| --- | --- | --- |
| User | The Okta id of the user account for which the password reset URL should be generated. | OktaUser |

#### Outputs

| Property | Description | Data Type |
| --- | --- | --- |
| ResetUserPasswordAndGetResetUrl1_Output | A one-time reset URL generated by Okta for the specified user. | String |

---

## Example Inputs and Outputs

| User Id | Reset Url (Output) |
| --- | --- |
| Example user-id: 00ub0oNGTSWTBKOLGLNR | https://{yourOktaDomain}/reset_password/XE6wE17zmphl3KqAPFxO |
| invalid-user-id | EXCEPTION MESSAGE (user not found / invalid id) |

![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/image-1770850870171.png)

[Video](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/Reset%20User%20Password%20And%20Get%20Reset%20Url.mp4)

---

## Step Changes

| Description | Version | Date | Developer Task |
| --- | --- | --- | --- |
| Added the "Reset User Password And Get Reset Url" step to generate a one-time Okta password reset URL for a specified user id. | [9.20.1](https://documentation.decisions.com/v99/docs/version-920x-release-notes) | February 5, 2026 | DT-046058 |

---

Related Information

[Installing and Configuring the Okta Module](https://documentation.decisions.com/docs/okta) [Get User By Id (Okta)](https://documentation.decisions.com/step-library/docs/get-user-by-id-okta) [Reset User Password (Okta)](https://documentation.decisions.com/step-library/docs/reset-user-password-okta)