Wait On External System

Updated on 25 Oct 2022
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Step Details
Introduced in Version	---
Modified in Version	---
Location	Integrations

The Wait On External System step monitors the External System (Service, External Database, etc.), for the desired condition. When this condition is met, it continues Flow execution on the Defined Outcome Path.

Properties

Assignment

Property	Description	Data Type
Assign To	Used to define who (User Account, Group, or Email) the Assignment will be assigned to	---
Assignment Name	Sets the name of the Assignment	String
Assignment Action Name	Sets the name of the Assignment Action	String
Assignment Reference Id	Used to reference the Assignment.	String

Assignment Setup

Property				Description	Data Type
From Data
	Accounts and Groups			Allows the user to define with Accounts and/or Groups the Assignment is sent from.	List of String
	Assignment Roles			Allows the user to define which Roles the Assignment originates from	String
	Exclude Accounts and Groups			Allows the user to specify with Accounts or Groups are excluded from the point of origin for the Assignment	List of String
Assignment Data
	Assignment Folder Type			Provides options to dictate which Folder the Assignment is stored in	---
	Assignment Description			Allows users to give the Assignment a Description value	String
	Assignment Type Description			Used to designate a Description for the Assignment's Type	String
	Assignment Priority			Used to assign a Priority level to the Assignment	String
Assignment Dates
	Specify Start Date			Establishes the Start Date for the Assignment	---
	Specify Warn Date			Establishes when to Warn the user about the Assignment's completion	---
	Specify Late Date			Establishes when the Assignment is considered Late	---
	Specify Escalate Date			Establishes when escalation actions will be taken against the Assignment	---
	Specify Expiration Date			Establishes when the Assignment expires	---
Assignment Events
	Assignment Start Flow Type			Allows users to specify a Flow Type to run (None, SharedFlow, Private)	---
	Assignment Warn Flow Type			Allows users to specify a Flow Type to run (None, SharedFlow, Private)	---
	Assignment Late Flow Type			Allows users to specify a Flow Type to run (None, SharedFlow, Private)	---
	Assignment Escalate Flow Type			Allows users to specify a Flow Type to run (None, SharedFlow, Private)	---
Assignment Reuse
	Reuse Assignment				---
		No		Disables Reuse on the Assignment	---
		Always		Always enables Reuse of the Assignment	---
		If Same Assignee		Reuses the Assignment if it's Assigned to the same Assignee.	---
			Rerun Startup Flow	Reruns the Startup Flow upon Reuse of the Assignment	---
			Resend Email	Resends the Email upon Reuse of the Assignment	---
			Calculate New Assignment Dates	Allows the ability to Calculate New Assignment Dates upon Reuse of the Assignment.	---
			Keep Existing Assignment Description	Maintains the same Assignment Description upon Reuse of the Assignment	---
Completed Form
	Save Form Result View			Allows the user to right-click the Form and view the completed Assignment	---
Additional Assignment Actions
	Action Definitions			Allows the user to define additional specific actions	---

Service Definition

Property		Description	Data Type
Generate Service		Allows a user to define the name of a Service	---
	Service Name	Desired name for the service	---
Service Outcomes		Allows the user to define outcome paths	---
Expose Data On Service		Allows the data to be available to the parent Flow	---
Exclude All URL Parameters		Removes the options to set URL Parameters	---
Set Custom Callout URL Parameter Name		Allows the user to set the Callback URL Parameter Name	---
URL Encode the Callback URL		Allows the user to encode the Callback URL	---

Timer Settings

Property	Description	Data Type
Check Timespan From Data	Allows the user to specify a time interval (seconds) to check for auto complete	---
Scenarios [Additional Outcomes for AutoComplete]	Allows the user to set the outcome paths for auto completes	---
EDIT WAIT ON EXTERNAL SYSTEM 1 AUTO COMPLETE FLOW	Allows a user to edit the Auto Complete Flow	---
Check Time Span	Allows users to specify the time span to check for changes	---

On Step Run

Property		Description	Data Type
Step Start Flow Type		Allows the user to choose where a SharedFlow, Private Flow or No Flow runs when the step starts	---
Specify Queue for Running the Start Flow			Boolean
	Queue Name for Running the Start Flow	Allows the user to choose the queue for the Start Flow to run	---

Email

Property				Description
Email Notifications
	Notification Policy			Allows the user to set the Notification policy when email is sent (None, Default, Custom)
Email Response Handling
	Email Handling			Allows the user to select how emails are handled (None, Default, Email Response Only, Links Only)
		Default		Sets notification to the Designer specified default
		None		No notification policy is set
		Custom		Sets a custom notification policy with options for subject and body entry
			Clean up HTML	Removes unnecessary HTML in the notification email
			Subject	Prompts for the creation of a custom subject in the email
				Creates a custom email body
	Email Template			Allows a user to choose the Email template or create a new template
			Default Template	Sets email to the default template
			Empty Template	Sets email to an empty template for quicker editing
			New Default Template	Allows a user to create a new default template

Outcomes

Property	Description	Data Type
Add Outcome for Exception	When enabled, creates a new outcome path for the step. The step travels down this output path when an exception occurs.	---
Output Data Changes	When enabled, provides information on the state for the data passed through the step	---
Output Outcome Name	When enabled, includes the outcome path name as an output	---
Cach Outcomes	This setting allows information to be stored on the outcome of the step, rather than creating a copy when the step finishes	---
Output Step Data As List	When enabled, allows all outputs from the step to be condensed into a list of DataPairs	---