---
title: "Dequeue Caller"
slug: "dequeue-caller"
tags: ["Telephony", "Twilio"]
updated: 2025-07-31T14:39:42Z
published: 2025-07-31T14:39:42Z
canonical: "documentation.decisions.com/dequeue-caller"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.decisions.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dequeue Caller

| Step Details |
| --- |
| **Introduced in Version** | 4.0.0 |
| **Last Modified in Version** | 8.9.0 |
| **Location** | Integration > Twilio > Phone |

The **Dequeue Caller** step takes a Call Queue as an input and takes the next caller off of that specified queue.

### Prerequisites

- This step requires the Telephony Module to be [installed](https://documentation.decisions.com/docs/installing-modules-decisions) before it will be available in the toolbox.
- **For v9 users:** Add a [Project Dependency](https://documentation.decisions.com/docs/project-dependencies) once the Telephony Module is installed.

---

## Properties

#### Inputs

| Property | Description | Data Type |
| --- | --- | --- |
| Call Queue | The call queue from which the next caller will be dequeued. | String |

![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/image-1750870767027.png)