---
title: "Deactivate User"
slug: "deactivate-user-okta"
updated: 2023-05-05T15:28:10Z
published: 2023-05-05T15:28:10Z
canonical: "documentation.decisions.com/deactivate-user-okta"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.decisions.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Deactivate User

| Step Details |
| --- |
| **Introduced in Version** | 4.2.0 |
| **Last Modified in Version** | 7.1.2 |
| **Location** | Integration > Okta |

The **Deactivate User** step allows the deactivation of an Okta user account.

### Prerequisites

This step requires the Okta [module](https://documentation.decisions.com/docs/installing-and-configuring-the-okta-module) to be [installed](https://documentation.decisions.com/docs/installing-modules-decisions) before it will be available in the toolbox.

---

## Properties

#### Inputs

| Property | Description | Data Type |
| --- | --- | --- |
| Fully Delete User | The account credentials will be deleted along with deactivation | Boolean |
| User | The user account credentials to be deactivated in Okta | OktaUser |

#### Outputs

| Property | Description | Data Type |
| --- | --- | --- |
| Output | The Okta user account that has been deactivated | OktaUser |

---

## ![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/Deactivate%20user.png)

---

## Common Errors

### **Exception invoking method DeactivateUser on class OktaUserManagementMethods**

This error occurs if the Okta module is not properly set up. In Decisions go to Settings > Okta > Edit Okta Settings. Review the Okta Subdomain or URL and confirm that it is correct.

In Okta review the SAML settings under Applications > Decisions > General.

#### Exception Message:

```csharp
Name: Error running step Deactivate User 1[DeactivateUser] in flow [Okta Test]: Exception invoking method DeactivateUser on class OktaUserManagementMethods                 Exception Message: Error running step Deactivate User 1[DeactivateUser] in flow [Okta Test]: Exception invoking method DeactivateUser on class OktaUserManagementMethods                                  Input Values: -- No Data --                                  Exception Stack Trace: DecisionsFramework.Design.Flow.ErrorRunningFlowStep: Error running step Deactivate User 1[DeactivateUser] in flow [Okta Test]: Exception invoking method DeactivateUser on class OktaUserManagementMethods 
 ---> DecisionsFramework.LoggedException: Exception invoking method DeactivateUser on class OktaUserManagementMethods 
 ---> System.ArgumentException: User ID is missing: This step can only be used with users retrieved from Okta. 
   at Decisions.Okta.OktaUserManagementMethods.VerifyUserHasId(OktaUser user) 
   at Decisions.Okta.OktaUserManagementMethods.DeactivateUser(OktaUser user, Nullable`1 fullyDeleteUser) 
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor) 
   at System.Reflection.MethodInvoker.Invoke(Object obj, IntPtr* args, BindingFlags invokeAttr)   
   --- End of inner exception stack trace --- 
   at DecisionsFramework.Design.Flow.StepImplementations.InvokeMethodStep.Run(StepStartData data) 
   at DecisionsFramework.Design.Flow.FlowStep.RunStepInternal(String flowTrackingID, String stepTrackingID, KeyValuePairDataStructure[] stepRunDataValues, AbstractFlowTrackingData trackingData) 
   at DecisionsFramework.Design.Flow.FlowStep.Start(String flowTrackingID, String stepTrackingID, FlowStateData data, AbstractFlowTrackingData trackingData, RunningStepData currentStepData)   
   --- End of inner exception stack trace ---
```

---

Related Information

[Installing and Configuring the Okta Module](https://documentation.decisions.com/docs/installing-and-configuring-the-okta-module)