---
title: "Create User"
slug: "create-user-okta"
updated: 2023-05-05T16:05:44Z
published: 2023-05-05T16:05:44Z
canonical: "documentation.decisions.com/create-user-okta"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.decisions.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create User

| Step Details |
| --- |
| **Introduced in Version** | 4.2.0 |
| **Last Modified in Version** | 7.1.2 |
| **Location** | Integration > Okta |

The **Create User** step creates a new Okta user account.

### Prerequisites

This step requires the Okta [module](https://documentation.decisions.com/docs/installing-and-configuring-the-okta-module) to be [installed](https://documentation.decisions.com/docs/installing-modules-decisions) before it will be available in the toolbox.

---

## Properties

#### Inputs

| Property | Description | Data Type |
| --- | --- | --- |
| Activate Immediately | Determines if the account activates immediately or not. | Boolean |
| Group Names For User | Okta groups the created account will belong to | String |
| User Data | The account credentials created in Okta. Set input to Constant. | OktaUser |

#### Outputs

| Property | Description | Data Type |
| --- | --- | --- |
| Output | Newly created Okta user | OktaUser |

---

## Common Errors

### **Exception invoking method CreateUser on class**

This error occurs if the Okta module is not properly set up. In Decisions go to Settings > Okta > Edit Okta Settings. Review the Okta Subdomain or URL and confirm that it is correct.

In Okta review the SAML settings under Applications > Decisions > General.

#### Exception Message:

```csharp
Exception Stack Trace: DecisionsFramework.Design.Flow.ErrorRunningFlowStep: Error running step Create User 1[CreateUser] in flow [Okta Test]: Exception invoking method CreateUser on class OktaUserManagementMethods
 ---> DecisionsFramework.LoggedException: Exception invoking method CreateUser on class OktaUserManagementMethods
 ---> System.InvalidOperationException: An error occurred deserializing the error body for response code 404. See the inner exception for details.
 ---> Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: <. Path '', line 0, position 0. at Newtonsoft.Json.JsonTextReader.ParseValue(
 at Newtonsoft.Json.JsonReader.ReadForType(JsonContract contract, Boolean hasConverter
 at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent
 at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType
 at Newtonsoft.Json.JsonSerializer.Deserialize[T](JsonReader reader
 at Okta.Sdk.Internal.DefaultSerializer.Deserialize[T](String input
 at Okta.Sdk.Internal.DefaultSerializer.Deserialize(String json
 at Okta.Sdk.Internal.DefaultDataStore.EnsureResponseSuccess(HttpResponse`1 response)
   --- End of inner exception stack trace --- at Okta.Sdk.Internal.DefaultDataStore.EnsureResponseSuccess(HttpResponse`1 response
 at Okta.Sdk.Internal.DefaultDataStore.PostAsync[TResponse](HttpRequest request, RequestContext requestContext, CancellationToken cancellationToken
 at Okta.Sdk.OktaClient.PostAsync[TResponse](HttpRequest request, CancellationToken cancellationToken
 at Okta.Sdk.UsersClient.CreateUserAsync(ICreateUserRequest body, Nullable`1 activate, Nullable`1 provider, UserNextLogin nextLogin, CancellationToken cancellationToken
 at Decisions.Okta.OktaUserManagementMethods.CreateUser(OktaUser userData, String[] groupNamesForUser, Nullable`1 activateImmediately
 at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor
 at System.Reflection.MethodInvoker.Invoke(Object obj, IntPtr* args, BindingFlags invokeAttr)
   --- End of inner exception stack trace --- at DecisionsFramework.Design.Flow.StepImplementations.InvokeMethodStep.Run(StepStartData data
 at DecisionsFramework.Design.Flow.FlowStep.RunStepInternal(String flowTrackingID, String stepTrackingID, KeyValuePairDataStructure[] stepRunDataValues, AbstractFlowTrackingData trackingData
 at DecisionsFramework.Design.Flow.FlowStep.Start(String flowTrackingID, String stepTrackingID, FlowStateData data, AbstractFlowTrackingData trackingData, RunningStepData currentStepData)
   --- End of inner exception stack trace ---
```

---

### **Exception invoking method CreateUser on class**

This error also occurs if security question and password requirements are not met.

```csharp
Name: Error running step Create User 1[CreateUser] in flow [Okta Test]: Exception invoking method CreateUser on class OktaUserManagementMethods                 Exception Message: Error running step Create User 1[CreateUser] in flow [Okta Test]: Exception invoking method CreateUser on class OktaUserManagementMethods                                  Input Values: -- No Data --                                  Exception Stack Trace: DecisionsFramework.Design.Flow.ErrorRunningFlowStep: Error running step Create User 1[CreateUser] in flow [Okta Test]: Exception invoking method CreateUser on class OktaUserManagementMethods 
 ---> DecisionsFramework.LoggedException: Exception invoking method CreateUser on class OktaUserManagementMethods 
 ---> System.Exception: Api validation failed: password (E0000001):    Cause of error:  password: Password requirements were not met. Password requirements: at least 8 characters, a lowercase letter, an uppercase letter, a number, no parts of your username. Your password cannot be any of your last 4 passwords.     
   at Decisions.Okta.OktaUserManagementMethods.CreateUser(OktaUser userData, String[] groupNamesForUser, Nullable`1 activateImmediately) 
   at InvokeStub_OktaUserManagementMethods.CreateUser(Object, Object, IntPtr*) 
   at System.Reflection.MethodInvoker.Invoke(Object obj, IntPtr* args, BindingFlags invokeAttr)   
   --- End of inner exception stack trace --- 
   at DecisionsFramework.Design.Flow.StepImplementations.InvokeMethodStep.Run(StepStartData data) 
   at DecisionsFramework.Design.Flow.FlowStep.RunStepInternal(String flowTrackingID, String stepTrackingID, KeyValuePairDataStructure[] stepRunDataValues, AbstractFlowTrackingData trackingData) 
   at DecisionsFramework.Design.Flow.FlowStep.Start(String flowTrackingID, String stepTrackingID, FlowStateData data, AbstractFlowTrackingData trackingData, RunningStepData currentStepData)   
   --- End of inner exception stack trace ---
```

---

Related Information

[Installing and Configuring Okta Module](https://documentation.decisions.com/docs/installing-and-configuring-the-okta-module)