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Clear Notification Icon Step

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Step Details

Introduced in Version9.24.0
Modified in Version9.24.0
LocationCommunication > Notification

The Clear Notification Icon step removes the red notification indicator from the Portal favicon for the mapped user account. This step can be used in a Flow when the notification is no longer needed.

This step is useful after the user has reviewed the item that triggered the alert or when the condition requiring notification has been resolved.


Properties

Inputs

PropertyDescriptionData Type
Account IDThe ID of the account for which the notification icon should be cleared.String

Example Inputs and Outputs

Account IDOutput
8f3d2b9c-1a44-4f7a-91c8-123456789abcRemoves the red notification indicator from the Portal favicon for the mapped user's open sessions.

Example

In this example, a Flow uses the Clear Notification Icon step after the user has reviewed the item that triggered the notification.

  1. In the Flow Designer, drag the Clear Notification Icon step into the Flow from Communication > Notification.
  2. Map the Account ID for the user whose browser tab notification should be cleared.
  3. Configure the Flow to execute this step after the item has been reviewed or the alert condition is no longer active.
  4. When the Flow runs, the Portal favicon returns to its normal appearance for the mapped user's open sessions.