---
title: "Activate User Step"
slug: "activate-user-okta"
updated: 2023-05-12T18:44:47Z
published: 2023-05-12T18:44:47Z
canonical: "documentation.decisions.com/activate-user-okta"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.decisions.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Activate User

| Step Details |
| --- |
| **Introduced in Version** | 4.2.0 |
| **Last Modified in Version** | 7.1.2 |
| **Location** | Integration > Okta |

The **Activate User** step activates an Okta user account synced to Decisions.

### Prerequisites

This step requires the Okta [module](https://documentation.decisions.com/docs/installing-and-configuring-the-okta-module) to be [installed](https://documentation.decisions.com/docs/installing-modules-decisions) before it will be available in the toolbox.

---

## Properties

#### Inputs

| Property | Description | Data Type |
| --- | --- | --- |
| User | The Okta user account to activated. Set to constant | OktaUser |

#### Outputs

| Property | Description | Data Type |
| --- | --- | --- |
| Updated User | The activated Okta user account | OktaUser |

---

## ![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/Activate%20User.png)

---

## 

## Common Errors

### **Exception invoking method ActivateUser on class**

This error occurs if the Okta module is not properly set up. In Decisions go to Settings > Okta > Edit Okta Settings. Review the Okta Subdomain or URL and confirm that it is correct.

In Okta review the SAML settings under Applications > Decisions > General.

#### Exception Message:

	

```csharp
Name: Error running step Activate User 1[ActivateOktaUserStep] in flow [Okta Test]: User ID is missing: This step can only be used with users retrieved from Okta.                 Exception Message: Error running step Activate User 1[ActivateOktaUserStep] in flow [Okta Test]: User ID is missing: This step can only be used with users retrieved from Okta.                                  Input Values: -- No Data --                                  Exception Stack Trace: DecisionsFramework.Design.Flow.ErrorRunningFlowStep: Error running step Activate User 1[ActivateOktaUserStep] in flow [Okta Test]: User ID is missing: This step can only be used with users retrieved from Okta. 
 ---> System.ArgumentException: User ID is missing: This step can only be used with users retrieved from Okta. 
   at Decisions.Okta.OktaUserManagementMethods.VerifyUserHasId(OktaUser user) 
   at Decisions.Okta.ActivateOktaUserStep.Run(StepStartData data) 
   at DecisionsFramework.Design.Flow.FlowStep.RunStepInternal(String flowTrackingID, String stepTrackingID, KeyValuePairDataStructure[] stepRunDataValues, AbstractFlowTrackingData trackingData) 
   at DecisionsFramework.Design.Flow.FlowStep.Start(String flowTrackingID, String stepTrackingID, FlowStateData data, AbstractFlowTrackingData trackingData, RunningStepData currentStepData)   
   --- End of inner exception stack trace ---
```

---

	Related Information

	

[Installing and Configuring Okta Module](https://documentation.decisions.com/docs/installing-and-configuring-the-okta-module)