---
title: "Add Comment to Case Entity"
slug: "add-comment-to-case-entity"
updated: 2022-09-26T20:31:14Z
published: 2022-09-26T20:31:14Z
canonical: "documentation.decisions.com/add-comment-to-case-entity"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.decisions.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add Comment to Case Entity

Example Lab ArticleWhile Example Lab projects are resources for public use, articles and assets are not actively maintained. Screenshots and features are from the specified version below. These references may become dated as new versions are released.

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## Overview

| ## Example Lab Details |
| --- |
| **Version** | 6.10.2 |
| **Root Folder** | Example Lab - Add Comment to Case Entity |
| **Modules** | None |
| **Dependencies** | None |

This Example Lab demonstrates how to create a Case Entity and then Add a Comment to the Case Entity Folder.

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## Explanation

This example demonstrates how to create a Case Entity and, in the same Flow, add a Comment to the Case Entity Folder by using the Add Comment step. This step is found in Integration -> Internal Services -> Comment -> AddComment. After creating the Case Entity, the Folder Id that is now created can be used in order to add the Comment directly into the Folder. By using **Build Data** on the Comment input, the step can configure the Comment Description, EntityId (in this case, we use Folder Id), CreatedBy, and CreatedOnDate. After Importing the project, run the Flow called **"Create Case Entity and Add Comment to Folder".** After running the Flow, navigate to the Folder called **"Case Data"** and click on the first record to navigate to the **Case View Page**. After navigating to the Case View Page, under the **"Case Activity"** section, the new Comment can be viewed.

Reference Articles[About Case Entities](/v8/docs/creating-a-case-entity-data-structure)  
[Creating and Using a Case Entity Data Structure](https://documentation.decisions.com/docs/case-entity-data-structure)

![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/image-1598623277797.png)

![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/image-1598623299313.png)

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## Project Download

The examples attached were developed to be instructional and were not developed as officially supported components. For more information or to engage our service team to develop fully supported, production-quality solutions, please contact services@decisions.com. Import the project below to a Decisions environment on version 6.10.2 or later using our [Importing/Exporting](/v8/docs/importing-and-exporting-projects) article.  
  
[ExampleLab[AddCommentToCaseEntity].zip](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/ExampleLab%5BAddCommentToCaseEntity%5D.zip)

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