Force User to Change Password

Last Updated: 03/29/2018 Introduced in Version: 2.0

User accounts can be configured so that the next time a user logs on they are required to change their password before being able to use the portal. This is especially useful when an admin creates a new user and wants that user to change their password to something other than the initially provided password.

Example

Navigate to System > Security > Accounts and select the account you want to force password change on. Once you have selected the desired account, hover over Manage and then click Force User Password Change.
 

 
Choose Yes on the “Force User Password Change” dialog box.
 

 
The next time the user logs in they will be presented with the following dialog to change their password.
 

 passwordChange

Additional Resources