--- title: "Turn Portal Statistics On" slug: "turning-on-portal-statistics" description: "This document shows users how to turn on Portal Statistics in Decisions. This can be achieved by selecting the Client Statistics Settings option under the System>Settings folder. " updated: 2025-09-03T14:48:01Z published: 2025-09-03T14:48:01Z --- > ## Documentation Index > Fetch the complete documentation index at: https://documentation.decisions.com/llms.txt > Use this file to discover all available pages before exploring further. # Turn Portal Statistics On ## Feature Deprecated - Breaking Change Client Statistics has been removed from the platform in v9.15. Any users upgrading to v9.15 or later versions need to be aware that any designer elements that make use of Client Statistics (Reports that display data, Flows that use the Steps in this document, queries that make use of client_statistic tables, etc.) will not function upon upgrade. ## Overview There are many ways to track the performance and activity in a user's Decisions experience, and **Client Statistics** is****another useful tool to do so. This feature records data about the volume of different processes running within Decisions. This covers the most important Designer Elements - Forms, Flows, and Rules, but there are additional processes that are observable listed below. Once this feature has been turned on, all of the data is recorded to a database and can be viewed via Reports. --- ## Edit Client Statistics The below steps go over how to activate Client Statistics. The statistics are split into two categories - Settings and Summary. - Navigate to **System > Settings** and select the **Client Statistic Settings.******![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/2024-07-30_13h22_07.png)**** - Check any desired SETTINGS to gather Statistics on them. | **Settings Name** | **Description** | | | --- | --- | --- | | ApiCalls | API call | ![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/2024-07-30_13h24_26.png) | | FlowRun | Instance of a Flow being run | | FormRun | Instance of a Form being run | | Login | Instance of a Login | | Logout | Instance of a Logout | | Navigation | | | PortalSessionStarted | Instance of a Portal Session | | ReportRun | Instance of a Report being run | | RuleRun | Instance of a Rule being run | - Adjust the SUMMARY SETTINGS by clicking the desired summary types and setting the **SummaryTime**. After the desired settings are defined, click SAVE. | **Summary Name** | **Description** | | | --- | --- | --- | | ApiCallsSummary | Total number of API calls made | ![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/2024-07-30_13h26_39.png) | | FlowRunSummary | Total number of Flows run | | FormRunSummary | Total number of Form interactions | | LoginSummary | Total number of Logins | | LogoutSummary | Total number of Logouts | | NavigationSummary | | | PortalSessionStartedSummary | Total Portal sessions started | | ReportRunSummary | Total number of Reports Run | | RuleRunSummary | Total number of Rules Run | --- ## Viewing Client Statistics After the settings have been activated a user will need to [create Reports](https://documentation.decisions.com/docs/create-reports) to view the statistics. Once a new Report has been created there are two Data Sources that can be used. Statistics Data Source is used to pull information from the Settings options listed above. Statistics Summary Data Source will provide the overall summary of the actions within a time frame. Adding the Time Taken in Seconds data field to the Report is a great way to determine if Flows are performing as fast as excepted. ![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/2024-08-20_11h41_39.png)![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/2024-08-20_11h44_06(2).png) Example of a Report using Statistics Data Source ## Troubleshooting Using Client Statistics can cause database storage issues where too much data is stored and file sizes balloon to unmanageable levels. If this occurs, turn off the Client Statistics options and reboot. This will resolve the issue. In v9.5 users have the option of using a scheduled job to clear the database tables. By default this feature is turned off, but enabling it allows users to set the minimum age a record must be before it is cleared out. Users can also specify the timeout duration. This option is found in the Edit Client Statistics Settings menu. ![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/image-1733262125960.png)Delete Client Statistics is disabled by default. The other options appear when enabling. ## Other Methods For recording Client Statistics There are four Steps that can be used in Flows to build data for the client_statistics table without turning on Portal Statistics. These Steps can be helpful for users that want targeted information about a particular designer project, or have encountered the issue mentioned in the Troubleshooting section. | **Step Name** | **Description** | | --- | --- | | [Record Statistics](https://documentation.decisions.com/step-library/docs/record-statistics) | Adds an entry to the client_statistic table. | | [Record Statistics for Current User Step](https://documentation.decisions.com/step-library/docs/record-statistics-for-current-user) | Adds an entry to the client_statistic table and sets the Account Id and Email address to the current user. | | [Record Statistics With Time For Current User Step](https://documentation.decisions.com/step-library/docs/record-statistics-with-time-for-current-user) | Same as above, but with an input for Time Taken. | | [Record Statistics With Time and Sessions Step](https://documentation.decisions.com/step-library/docs/record-statistics-time-and-session) | Adds an entry to the client_statistic table but with inputs for SessionID and Time Taken. | --- ## Feature Changes | Description | Version | Release | Developer Task | | --- | --- | --- | --- | | Added a thread job to clear client_statistics and new settings to the Edit Client Statistics Settings menu. | [9.5](https://documentation.decisions.com/v99/docs/version-95x-release-notes) | November 2024 | [DT-042465] | | Client Statistics have been removed from the platform. | [9.15](https://documentation.decisions.com/v99/docs/version-915x-release-notes) | September 2025 | [DT-043383] |