---
title: "Create Missing Accounts for Assignment Flow Behavior"
slug: "trigger-flow-if-account-is-missing-during-task-assignment"
updated: 2025-10-09T20:34:41Z
published: 2025-10-09T20:34:41Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.decisions.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create Missing Accounts for Assignment Flow Behavior

| Feature Details |
| --- |
| **Introduced in Version** | 9.9 |
| **Modified in Version** | -- |

## Overview

The "**Create Missing Accounts for Assignment Flow Behavior**" behavior is a special Flow type that enables automatic account creation when assigning a task to a user who does not yet exist in the system.

This document demonstrates how to configure a Flow that retrieves the email address from the assignment and creates a user account if one is missing, ensuring that task assignments can proceed without interruption.

**Note:** This Flow also works with external SSO providers. Although authentication is managed externally, Decisions requires internal accounts to assign tasks. The Flow ensures these accounts are created when missing.

---

## Example

### Configuring Assignment Form

1. Open the **Form**you want to assign to a user who does not yet have an account.
2. In the Form Properties, go to **Assignment Setup** and click **Edit**.
3. In the **Assignment Setup**dialog:
  1. Under **Form Data > Accounts and Groups**, type in the user account or pass it via Flow.
  2. Click **Done**when finished.

**Note**: If a validation error appears on the **Assign To** field on the Form, you can safely ignore it.

![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/image-1750169083324.png)

### Creating the Flow

1. Navigate to **Designer Folder** > click **Create Flow**.
2. In the Create Flow dialog, search for "Create Missing Accounts for Assignment Flow Behavior".
3. Select the behavior, give a name, and click **Create**.
4. In the Flow Designer, search for **Create Account** in the Toolbox and drag the step onto the canvas.
5. In the Step Properties:
  1. Map the **Email Address** field to the Flow input: **Email Addresses**.  
**Note**: To create multiple accounts, use a [ForEach](https://documentation.decisions.com/step-library/docs/foreach-step) Step.
  2. Enter a **Password**manually or define logic to generate one.  
**Note:**Ensure the password settings in the portal settings are respected.
6. Save and close the Flow.

![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/image-1750170003022.png)

![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/image-1750170041863.png)

### Configuring the Portal Setting

1. Go to **Settings > Portal Settings**.
2. Scroll down and Enable the setting: "**Trigger Flow If Accounts Is Missing During Task Assignment**".
3. A new field, "**Pick Create Missing Accounts For Assignments Flow,**" gets exposed.
4. Select the newly created Flow from the respective project.
5. Click **Save**to apply****the setting.

![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/image-1750170301456.png)

### Confirming Account Creation

1. Run the Flow with the Assigned Form step.
2. Go to **Settings > Security > Accounts**.
3. Verify that the accounts entered in the Form Assignment have been successfully created.

![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/image-1744300257776.png)