---
title: "Account Impersonation"
slug: "temporary-account-impersonation"
description: "This document demonstrates how to setup temporary account impersonation. Doing so is helpful in the event that a user needs to perform additional tasks that are not typically involved with their account, or in the event that a user is covering for an administrator and they wish for this to be done from their typical account."
tags: ["account", "impersonation"]
updated: 2024-01-08T17:25:40Z
published: 2024-01-08T17:25:40Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.decisions.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Account Impersonation

## Overview

Account impersonation allows an administrator to grant one account the ability to assume the permissions and access rights of another account while using its own credentials. This feature proves invaluable when a user with basic account access requires elevated privileges temporarily, aiding in tasks that demand higher permissions.

Deactivated accounts cannot be subject to account impersonation.

---

## Configuration

1. Under an administrator account, navigate to **System > Security > Accounts.**
2. In the Accounts list, right-click the target account and select Edit Account.
3. Within the Edit Entity window, navigate to the Impersonation Information category and click ADD.
4. Input the account's email address to impersonate from in the Impersonation From Account field.
5. Specify the impersonation duration by selecting Set Impersonation To Never Expire for indefinite access or use the Start Date and End Date fields for a specific timeframe.
6. Click OK and then SAVE.  
![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/2024-01-08_12h04_06.png)

## Impersonation Process

1. While logged in from the Impersonate From Account, click the Account icon in the top-right corner and choose "Login As..."
2. Select the desired account to be impersonated and choose IMPERSONATE.![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/2024-01-08_12h07_33.png)
3. Upon refresh, a black bar at the top signifies the current impersonated account. Access to the granted permissions is now available within the environment.  
![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/2024-01-08_12h07_52.png)