Multi-Tenancy Handling Accounts in a Multi-Tenant Environment
  • Updated on 05 Mar 2019
  • 1 minute to read
  • Print
  • Dark
    Light

Multi-Tenancy Handling Accounts in a Multi-Tenant Environment

  • Print
  • Dark
    Light

In a  Multi-Tenant environment link the accounts easily to give access to the control instance. Accounts that are not linked will only give access to the tenant customer. Follow the example below to link accounts and create a brand new tenant. After an account is linked or a tenant created, you can view the new account or newly created tenant.

Example

Link and an existing account to a tenant

This demonstrates how to link an existing account to a tenant. 
Navigate to the customer right click choose Add User Account and then select Link Account.

linkaccount.jpg

In the next window, Add Account Reference ,  select Pick and then choose the account that you want to link.

add-account-1.jpg

View accounts

On a control instance, view the linked account. Start by navigating to the instance the account has been assigned to. In this case, select Test Co and view the instance.
link-account1.jpg

Create a new Tenant Account

Create a brand new account specific to the tenant. 
Right click on a customer and choose Add User Account, then select Create to create an Account for the customer. 
createuseraccount.jpg

In the next window Add Account and fill in the Required Information, email, password and confirm the password). 
addacccountpw.jpg

On the control instance view the newly created tenant. Start by logging out of the primary instance. Now view the newly created tenant and log in . 
log-out.jpg

Was this article helpful?