---
title: "Decisions License"
slug: "licensing-a-server"
updated: 2025-04-16T14:35:34Z
published: 2025-04-16T14:35:34Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.decisions.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Decisions License

## Overview

When a Decisions instance is newly installed, a trial **Enterprise-**level license is active for seven days. After seven days the trial license will be automatically revoked, and a personal license will be applied to the instance. A personal license is a non-expiry license that is limited to a single instance and cannot be used as a production server.

---

## How to apply for a license?

Currently, there are three methods a user can apply for a license:

1. **By running the licensing Utility:**  
Decisions license a machine to run its platform via the built-in **Decisions.LicenseUtility**tool. When this utility tool is executed, a Machine Key is generated. This Machine Key must be sent to the **Decisions****Support Team**. The Support Team will then respond with the appropriate **License****Key,** which will be applied to the Decisions environment. The latter part of this document demonstrates how to apply for a [license via Utility](/v9/docs/licensing-a-server#applying-for-a-license-via-utility).
2. **Self-Licensing:**  
Self-licensing is a feature that once configured automates the process of applying the license to the instance. Refer to the following article to learn more about [Self Service Licensing](https://documentation.decisions.com/v9/docs/self-service-licensing).
3. **Environment Variables:**  
Self-licensing can be applied to the container by adding the licensing variable in the system environment variables or passing it via the **env.list** file. Refer to the following article to learn more about [Environment List Files (env.list)](https://documentation.decisions.com/v9/docs/environment-variables-1).

---

## Types of licenses

There are six types of licenses for a server in Decisions.

| License Type | Description |
| --- | --- |
| Trial | Enterprise-level license that lasts seven days |
| Standard Non-Production | Non-prod licenses cannot be used to serve production transaction levels or concurrent users |
| Standard Production | This is for any production server |
| Repository | Used for licensing a Decisions Repository environment. Refer to the following article to learn more about [Decisions Repository](https://documentation.decisions.com/v9/docs/repository-overview) |
| Disaster Recovery | Used for licensing DR environments |
| Enterprise Production | Enables the Enterprise module for production environments. The Enterprise module includes features such as clustering, multi-tenancy, and HL7 |
| Enterprise Non-Production | Enables the Enterprise module for development/QA environments |

---

## Applying for a License via utility

1. On the computer that will be the Application Server, navigate to `C:\Program Files\Decisions\Decisions Server\licensing`. Right-click **Decisions.LicenseUtility** application and select**Run As Administrator**.![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/2021-01-05_10h37_53.png)
2. From the **License****Utility**, highlight and **Copy**all of the text within the Machine Key****field. **Paste**the text into a text editor (such as Notepad)****in case of accidental closure of the License Utility.  
![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/2021-01-05_10h52_57.png)
3. Create a new email to [support@decisions.com](mailto:support@decisions.com) with **License Key** as the subject. Paste the copied Machine Key****into the message body. Provide specifics for the requested **License**, such as the Decisions Version and type of license required.
4. Upon receiving the **Support****Team's**reply, paste the received **License****Key** into the **License Utility > License Key**field, then click**Apply.**Machine Key Incompatibility If the **License****Utility****Tool**is accidentally closed, reopen it and use the same Machine Key****previously sent to **Support**. This prevents incompatibility issues when the window is opened as a new Machine Key is generated each time.![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/2021-01-05_11h02_42(1).png)
5. Upon receiving the prompt, [**Restart**](https://documentation.decisions.com/v9/docs/restart-decisions-application)the Decisions instance.

![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/image-1610634255455.png)

---

## Current License Information

1. The current applied license information for a system can be observed by navigating to the **System****Folder**in the **Decisions****Studio**and observing the information displayed under the **License**header of the **System****Information**category.  
![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/2024-08-07_13h36_19.png)
2. A License Data Report is available that displays comprehensive information on all licenses in a centralized location. This Report highlights the active license in green that is currently being used and also includes the history of expired licenses.
  - To view the report, navigate to **System > Administration > System Tools > Licensing.**
  - Users can right-click on the license to release it. This will immediately revoke the license from the system.  
  

    - It is **not**recommended to release the **Active** license, highlighted below in green.
    - If a **Personal** or **Trial** license is applied, it may not be highlighted in the Report.

![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/2024-08-07_13h37_26.png)For more information regarding **Administration**, see [Decisions Forum: Administration](https://support.decisions.com/forum/forum5-administration.aspx).
