---
title: "Integration with External Services via gRPC"
slug: "grpc-1"
updated: 2026-07-24T22:21:11Z
published: 2026-07-24T22:21:11Z
canonical: "documentation.decisions.com/grpc-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.decisions.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Integration with External Services via gRPC

## Overview

[gRPC](https://grpc.io/docs/what-is-grpc/) (Remote Procedure Call) is an open-source remote procedure call framework that allows client and server applications to communicate efficiently. It is commonly used in distributed systems, microservices, and server-to-server integrations where performance and structured communication are important.

gRPC uses protocol buffers, also known as `.proto` files, to define available services, methods, and message types. These definitions allow Decisions to understand how to communicate with the external gRPC server and make the available methods usable as Flow steps.

---

## Settings and Configuration

The following table describes all the settings to configure a gRPC Service.

| Setting | Description |
| --- | --- |
| Name | User-defined name for the gRPC service reference. Steps with this name will be available in the toolbox under **Integration** **> External Services**. |
| Description | Description of what the gRPC Service is intended for. |
| Service URL | Specifies the address where the application will send requests to or receive responses from. It typically includes the protocol (e.g., http:// or https://) and the domain or IP address of the web service. |
| Service Definition Proto Files | The .proto files define the gRPC services, RPC methods, and message types the integration will use. These allow the client to understand how to communicate with the server. |
| Reflection URL | The address of a gRPC server that exposes the gRPC Server Reflection service. |
| Proto File Directory Zip | A ZIP archive containing a directory of .proto files and any imported dependencies. |
| Services to Include | Specifies which gRPC services to include from the provided .proto definitions. |
| Additional HTTP Headers | Custom metadata headers to send with every gRPC request. |
| Authentication Type | Determines how the client authenticates with the gRPC server. The options are: No Authentication, Use Basic Authentication, Use Windows Auth (Requires Advanced Setup), and Use OAuth. |
| Ignore Server Certificate Errors | If enabled, the client accepts invalid or untrusted TLS certificates. This option is not recommended unless used for development or testing. |
| Enable Mutual Authentication | Enables mutual TLS, where both the client and server authenticate each other using TLS certificates. If enabled, a P12/PFX Certificate and P12/PFX Password must be provided. |

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## Example: Route Guide

The following example utilizes the Route Guide example. It was configured with the open-source instructions found [here](https://grpc.io/docs/languages/go/basics/).

1. Navigate to **Project > Manage > Integrations > External Services.** Click **Add gRPC Service**.
2. Provide a name for the service, define the service URL, and upload the .proto files from a zip file. Select RouteGuide (in route_guide.proto) under Services to Include. Hit **S****ave Integration**.![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/image-1783437314325.png)
3. After creating the service, go to the Designer Folder and create a Flow. Open the Toolbox and navigate to **Integration > GRPC > GRPC_Service > RouteGuide.** The service methods imported from the .proto file(s) will appear as steps. Drag over any steps to the workspace, and connect the step to the **Start** and **End** steps. ![](https://cdn.document360.io/6ef8bcc1-6489-4486-9ad1-83acff7e5df0/Images/Documentation/image-1783434309544.png)
4. Click **Debug** on the top action bar to review the output of each step.